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About

MEDHELP, P.C. is a privately held healthcare provider-based network in Birmingham, AL offering urgent care, primary care, and long COVID treatment. Key points: - Services: Urgent care, primary care, long COVID treatment; board-certified physicians; 4 offices in the Birmingham area. - Locations: HQ and multiple clinics in Birmingham, AL (including One Lakeshore Dr and 4600 Hwy 280 S). - Business basics: Private company with 7 employees, about $21M annual revenue; low web bounce and solid site traffic (monthly visits ~30.8k, 0.5% bounce rate). - Workforce & culture: Small team with growing headcount; reviews average 2.7/5.0 (work-life, compensation, culture, and career rating concerns). - Contact: main phone options and email feedback@medhelpclinics.com. - Online presence: Active web presence with pages focused on healthcare services in the Birmingham region. If you’re seeking urgent/primary care or long COVID treatment in the Birmingham area, MEDHELP, P.C. appears to be a local option with multiple clinics and a physician-led team. Check current services and office hours at medhelpclinics.com or call the nearest Birmingham location.

Clinic Type

Urgent Care

Address

4600 Hwy 280 S, Birmingham, Alabama 35242; 5915 Chalkville Mtn Road Ste. 100, Birmingham, Alabama 35235; 3170 Pelham Parkway, Pelham, Alabama 35124; 1 West Lakeshore Drive Suite 100, Birmingham, Alabama 35209; 1 West Lakeshore Drive Suite 101, Birmingham, Alabama 35209

Phone

(205) 408-1231; (205) 547-3920; (205) 620-2270; (205) 930-2950; (205) 208-7646

Email

greg.waters@medhelpclinics.com

Opening Hours

Mon-Sat 8am-4pm?

Telehealth

available

Services Offered

  • urgent care
  • primary care
  • family medicine
  • annual physicals
  • management of chronic conditions
  • acute care
  • board certified physicians
  • walk-ins welcome
  • telehealth
  • clinical dermatology and aesthetic services
  • chronic care management with home monitoring Medicare
  • employer sponsored self-insured direct primary care

Insurance & Payment

  • most major forms of insurance
  • major forms of insurance

We accept most major forms of insurance; walk-ins welcome.

Languages Spoken

FAQs

What are the hours for urgent care?

Walk-ins welcome; hours extend weekday hours and are open on Saturday and Sunday (specific times not provided).

Commitments

  • Treating you like family
  • short wait times
  • affordable healthcare
  • answering all questions
  • advocating for patients
  • treating you like family

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Birmingham, MI location): 4.8/5 (375 reviews)
  • Birdeye (Birmingham, AL location): 2.9/5 (110 reviews)
  • Solv (Birmingham, MI location): 4.5/5 (33 ratings)

Patients praise

  • Efficient and quick care
  • Kind, professional, and knowledgeable medical staff
  • Clean and comfortable facility
  • Convenient walk-in availability

Common complaints

  • Poor communication from staff
  • Difficulties with appointment scheduling or wait times
  • Concerns about billing practices

"The staff is wonderful and very attentive! The Physician was thorough and efficient! I highly recommend! this the best urgent care facility!"

Birdeye review (Birmingham, MI)

"Dr Jordan Vaughn I believed was a good dr Unfortunately his staff is the worst I've ever encountered. No return calls no communication."

Birdeye review (Birmingham, AL)

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 10, 2026.

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