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Bisbee Family Health Center

Substance Use Counseling • Bisbee, AZ

About

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Clinic Type

Substance Use Counseling

Address

Bisbee Family Health Center (Chiricahua Community Health Centers, Inc.)

Phone

520-459-3011

Email

dderksen@arizona.edu

Opening Hours

Not published — contact the clinic to confirm hours.

Website

https://crh.arizona.edu/bisbee-family-health-center

Services Offered

adult primary medicine
pediatrics
women's health care
onsite laboratory
integrated behavioral health (counseling for general mental health conditions)
substance use disorders counseling

Insurance & Payment

—

Languages Spoken

English
Spanish

FAQs

What services does Bisbee Family Health Center offer?

Adult primary medicine, pediatrics, women's health care, and an onsite laboratory, with an integrated behavioral health model providing counseling for general mental health conditions and substance use disorders.

Social Media

Twitter Youtube Facebook Linkedin

Photos

What Patients Say

Overall sentiment across review platforms: mixed

Wanderlog (aggregated): 3.7/5 (multiple (based on aggregated feedback))
Yelp (brand-level): 3.3/5 (4 reviews (on Yelp brand page))
WebMD (provider-specific): 5.0/5 (2 reviews (for specific provider))

Patients praise

Specific providers praised for being kind, caring, and professional
Convenient and timely services for some patients (e.g., medication delivery)
Helpful and friendly front desk and nursing staff reported by some patients
Positive experiences with getting new patients seen quickly

Common complaints

Complaints regarding administrative and office staff competence
Reports of rude, condescending, or dismissive staff behavior
Difficulties with prescription processing, pharmacy communication, and test result follow-ups
Concerns about quality of care for serious or complex health issues
Long wait times and scheduling issues

"Best in Bisbee by a long shot. So glad to get meds without hassle in a timely way and even delivered to our door."

— Yelp user review

"This facility is reckless and careless. I liked Dr, Safavi however, the administrative staff is inept and incompetent. I tried twice to change my pharmacy of record and they screwed it up each time."

— Patient review snippet

"The staff is super kind and make the visit comfortable. The nurses actually listen to the patients. Even the pharmacy is nice."

— Patient review snippet

Synthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].