IU Health Hematology & Oncology - Bloomington
Cancer Care • Bloomington, IN
About
IU Health Hematology & Oncology in Bloomington is part of Indiana University Health, the state's largest nonprofit healthcare system partnered with Indiana University School of Medicine. The Bloomington site focuses on comprehensive cancer care, including hematology and oncology services, supported by IU Health’s regional network (multiple hospitals and specialty programs). The system emphasizes a patient-centered, multidisciplinary approach across care levels, with access to advanced treatments and specialized clinics through IU Health’s Bloomington location and the broader IU Health network.
Clinic Type
Cancer Care
Address
IU Health Bloomington Hospital, Bloomington, IN
Phone
812.331.3405
ahinz1@IUHealth.org
Opening Hours
Mon-Fri 8 am–6 pm
Services Offered
Technology & Equipment
Insurance & Payment
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IU Health accepts most insurance plans. Verify benefits and eligibility with your insurance before visit.
Languages Spoken
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FAQs
What services are offered at the IU Health Bloomington Hematology & Oncology location?
Oncology certified, registered nurses provide one-on-one support and care from diagnosis through survivorship.
Is nurse navigation available?
A nurse navigator is available to meet with you in person or by phone, to answer questions, coordinate care, and offer individualized financial assistance for transportation and/or food during treatment.
What should I bring to my visit regarding insurance and records?
Insurance and identification card(s); bring a copy of relevant medical records; a list of current medications, including over-the-counter medicines and supplements.
Where can patients drop off or pick up at the facility?
Patients may be dropped off or picked up at the main entrance facing Discovery Parkway with a covered area, or as directed on pre-visit information from the doctor’s office.
Is there parking available for patients?
Valet parking is offered Monday – Friday, 8 am – 6 pm; vehicles not accepted after 4:30 pm to allow time for keys to be returned.
What portal can patients use to manage their health and payments?
My IU Health patient portal for scheduling, messaging care team, viewing results, and paying bills.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- IU Health Official Site (Location-specific): 4.9 out of 5 stars (based on 903 ratings) (903)
- Dr. Jacqueline K. Joyce (IU Health Profile): 4.9 out of 5 stars (based on 455 ratings) (455)
- Healthgrades (Dr. Jacqueline Joyce): 4.0 out of 5 stars (based on 16 reviews) (16)
Patients praise
- Physicians often described as knowledgeable, empathetic, and thorough
- Convenience of having specialized hematology/oncology care located locally
- High aggregate location rating on official IU Health platforms
Common complaints
- Concerns regarding poor communication between oncologists and departments
- Allegations of misdiagnosis or mismanagement of serious conditions (e.g., leukemia)
- Frustration with unexpected or increased facility billing fees
- Dissatisfaction with the quality of care compared to other specialized institutions
"He is very thorough and listens to ur concerns and questions.. He is so nice and genuinely cares about his patients"
— Birdeye (Review of Dr. Saud A. Rana)"They don’t communicate with you very well in my experience. Always telling me one thing and doing the complete opposite... They just don’t seem to truly care is seems like."
— LocalityBiz (Review of IU Health Bloomington Hospital Oncology)"Worst Dr I've ever encountered... Avoid Dr Joyce and IU Health at all costs, especially if you have leukemia."
— Healthgrades (Review of Dr. Jacqueline Joyce)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Bloomington experts share how early breast cancer detection saves lives | IU Health — Mar 19, 2026
- Defying Murphy’s Law with IU Health Bloomington Oncology experts | IU Health — Nov 26, 2025
- Protect yourself this summer: A skin cancer Q&A with IU Health Bloomington Oncology Nurse Navigator | WBIW — Jun 19, 2026
- Protect yourself this summer: A skin cancer Q&A with IU Health Bloomington Oncology Nurse Navigator — Jun 23, 2026
- Donors help patients fighting cancer push through their toughest days | IU Health — Oct 15, 2025
Information sourced from the clinic's website as of July 11, 2026.
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