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About

Gastrointestinal Institute, LLC (Normal, IL) - What it is: A small provider in Hospitals and Health Care offering comprehensive digestive health services, including gastrointestinal diagnostics and procedures (e.g., colonoscopies) with a patient-centered approach. - Location: Headquarters and operations in Normal, Illinois, with 3 offices in the United States. - Contact: info@ilgastro.com | Phone: (309) 451-1123 - Key details: Active company, 2 employees, monthly web visits ~2,779, low bounce rate (0.4%), top presence in the U.S. - Related terms: gastrointestinal care, digestive health, early detection procedures, wellness, patient-centered care. If you’re looking for a specific Gastrointestinal Center in Normal, IL or comparing facilities in Bloomington, IL, this facility is the Gastrointestinal Institute in Normal rather than Bloomington.

Clinic Type

Gastroenterology

Address

2200 Jacobssen Dr., Normal, IL 61761

Phone

(309) 451-1123

Email

info@ilgastro.com

Opening Hours

Monday - Thursday: 8:30 AM – 4:00 PM; Friday 8:30 AM - 2:00 PM

Services Offered

Team

  • Dr. Matter — Gastroenterologist

Insurance & Payment

Languages Spoken

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Aggregated Business Listing: 4.9 out of 5 stars (based on 199 aggregated reviews) (199 total reviews)
  • WebMD (Dr. Stephen Matter): 5.0 out of 5 stars (based on 632 ratings) (632 ratings)

Patients praise

  • frequent praise for friendly and professional staff
  • many patients report clear explanations and efficient procedural care
  • high volume of positive ratings for specific providers

Common complaints

  • allegations of rude or dismissive bedside manner
  • concerns regarding communication and thoroughness of exams
  • reports of insufficient follow-up or care coordination for complex medical issues

"This place exceeds my expectations of professionalism. Very clean and professional environment. The staff is so caring, kind, informative, and professional."

Yelp User Review

"Dr. Matter's first words were to do a colonoscopy & he then wanted to leave the room. I asked if he wasn't going to examine me... I was too weak to do the prep, plus I had lost faith in Dr. Matter. He was...well, a jerk in the way he treated me."

WebMD Patient Review for Dr. Stephen Matter

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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