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About

The Center for Human Services (McLean County Center for Human Services, Inc.) is a Bloomington, Illinois-based nonprofit in the mental health care sector. Founded in 1927, it provides recovery-oriented, community-based behavioral health services, including counseling, psychiatry, crisis intervention, housing, and recovery support. The organization emphasizes strength-based, trauma-informed care and collaborates with local partners to offer holistic services. Key details: - Headquarters: 108 W Market St, Bloomington, IL; additional offices in Bloomington, IL - Services: behavioral health, mental health counseling, psychiatry, crisis intervention, housing, recovery support - Staff: about 19 employees (recent decline in headcount) - Contact: hr@mcchs.org; phone (309) 827-5351 - Website: mcchs.org

Clinic Type

Mental Health

Address

108 W MARKET ST, BLOOMINGTON, Illinois 61701, US

Phone

3098275351

Email

CICoC@mcchs.org

Opening Hours

Behavioral Health Urgent Care hours: Monday - Friday 9:00 a.m. - 1:00 a.m.; Saturday 5:00 p.m. - 1:00 a.m.; Sunday 9:00 a.m. - 1:00 a.m.

Emergency Care

24-Hour Crisis Team

Services Offered

  • 24-Hour Crisis Team
  • Behavioral Health Urgent Care
  • Medical Services
  • Outpatient Counseling Services
  • Psychiatric Services
  • Recovery Services
  • Screening and Intake
  • Youth Outreach Services

Insurance & Payment

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Languages Spoken

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FAQs

What services are available?

The Center provides Medical Services, Outpatient Counseling Services, Psychiatric Services, Recovery Services, Screening and Intake, and Youth Outreach Services, plus a 24-Hour Crisis Team and Behavioral Health Urgent Care.

What are the hours for Behavioral Health Urgent Care?

Current hours: Monday - Friday 9:00 a.m. - 1:00 a.m.; Saturday 5:00 p.m. - 1:00 a.m.; Sunday 9:00 a.m. - 1:00 a.m.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • FindRecoveryCenter: 4.4/5 (aggregate) (7 reviews (on one platform))
  • LinkedIn (Employer Rating): 2.7/5 (6 reviews)

Patients praise

  • Gratitude for individual counselors and recovery support
  • Value-driven mission as a non-profit community health resource
  • Effective assistance for those with complex mental health needs

Common complaints

  • Complaints regarding treatment protocols and medication management
  • Reports of poor communication and unprofessional staff interactions
  • Past investigations by the Human Rights Authority regarding patient rights documentation

"If you are serious about your mental health care STEER CLEAR of this horrid place. Instances I'm aware of recently: Prescribing dangerous medications (for months) for the WRONG diagnoses. Intake personnel such as Kim making promises by phone that they do not keep when you arrive."

— FindRecoveryCenter Review

"McLean County Center is a very good place to get better. Personally, I'm most grateful to my counselor who has been great with me through my recovery process."

— Rehab.com Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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