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About

Heart of Illinois Obstetrics & Gynecology in Bloomington, IL serves OB-GYN patients with telehealth options, obstetrics, gynecology services, and patient education. The practice appears to be a small operation (1 employee) based in Bloomington with two office locations at 1505 Eastland Dr, Bloomington, IL 61701. Contact numbers: 309-454-3456 and 309-454-6977. Website: hoiobgyn.com. Services focus on obstetrics, gynecology, pregnancy prevention, and overall health/wellbeing resources. Public web presence shows modest traffic and a U.S.-based patient base.

Clinic Type

OB-GYN

Address

1505 Eastland Drive, Suite 2200, Bloomington, IL 61701

Phone

309-454-3456

Email

Opening Hours

Mon-Fri: 8:00am – 4:30pm

Telehealth

Available

Services Offered

  • OB-GYN
  • Obstetrics
  • Gynecological care
  • High Risk Obstetrics
  • Infertility
  • Natural Procreation Technology (NaPro)
  • Pregnancy Planning
  • Post-delivery care
  • Ultrasounds
  • Contraception
  • Preventive Health
  • Minimally Invasive Surgery

Technology & Equipment

  • Ultrasound
  • Telehealth
  • Electronic medical records

Team

  • Rachel Dalton, D.O. — Obstetrician - Gynecologist
  • Jared Zotz, M.D. — Obstetrician - Gynecologist
  • Rachel Maxwell — MS, APN, FNP-BC
  • Abby Cervantes — MSN, APN, WHNP-BC
  • Genny Petersen — MSN, APN, FNP-BC, PMHNP-BC, MSCP
  • Ashley Dempsey — MSN, APRN, FNP-C

Insurance & Payment

Languages Spoken

FAQs

Do you offer telehealth?

Yes, telehealth is available.

Where is the office located?

1505 Eastland Drive, Suite 2200, Bloomington, IL 61701.

Make An Appointment

Schedule an appointment with Bloomington-Normal's trusted Gynecologists & Obstetricians.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 4.9 stars (184 reviews (Birdeye))
  • WebMD (Practice): Variable/Mixed (based on WebMD practice page) (10 reviews (Practice level))
  • WebMD (Provider): 3.5 stars (15 ratings/9 reviews (Dr. Dalton specifically))

Patients praise

  • Providers noted as kind, caring, and attentive by many patients
  • Efficient office operation and clear communication from some physicians
  • Positive experiences with prenatal and postnatal care for some patients
  • Helpful and friendly interactions with some staff members and nurse practitioners

Common complaints

  • Billing issues and inaccuracies
  • Rudeness or unprofessionalism from front office staff
  • Long wait times and difficulty reaching the office by phone
  • Appointments feeling rushed or frequently seen by nurse practitioners instead of doctors
  • Perceived lack of empathy or poor bedside manner for certain patients
  • Privacy concerns regarding staff discussing patient information in public areas

"I see Dr. Zotz here and he is absolutely wonderful! He listens to my concerns and follows up as needed. He answers my questions in a way that I understand. He never rushes appointments and yet his office is never behind..."

WebMD user review

"This place is a headache to deal with. Phone lines have been down several times when I called. The bills sent do not match what my insurance says I owe."

WebMD user review

"Too busy to see patients most of the time and you will end up seeing a nurse practioner who may or may not be able to answer your questions."

WebMD user review for Dr. Dalton

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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