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Clinic Type

Urgent Care

Address

4003 College Ave

Phone

276-322-2085

Email

emailCompliance@BSMHealth.org

Opening Hours

8:00 am - 8:00 pm

Services Offered

  • Urgent Care
  • Occupational Health
  • Pre-employment screenings
  • Post-injury treatment
  • Minor injuries and illnesses care

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Solv Health: 4.8 out of 5 stars
  • MapQuest/Yelp aggregation: 2.0 out of 5 stars (note: data aggregation seems to conflate with MedExpress reviews) (5 reviews)

Patients praise

  • Professional and helpful medical staff
  • Short wait times compared to averages
  • Cleanliness of the facility in general reports
  • Convenient for minor illnesses and injuries

Common complaints

  • Rude and disrespectful front desk staff/receptionists
  • Complaints about being referred to the ER instead of receiving treatment
  • Dissatisfaction with the online appointment system/walk-in availability
  • Issues with facility cleanliness (e.g., restroom conditions)

"The actual medical staff were really nice, professional, and they didn't seem to mind that we were there... possibly recruit a receptionist that likes her job as much as the actual medical staff?"

LocalityBiz review (MedExpress/urgent care context)

"Charged 130.00 dollars to be told to go to E R! Took bp temp and ekg and would not listen to my symptoms just rushed me out and told me to go to E R!"

MapQuest/Yelp user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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