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About

Palmetto Pediatrics of the Lowcountry is a private pediatric medical practice serving Okatie, Bluffton, and Hilton Head Island since 2002. Based in Okatie, SC, it operates four office locations (Okatie Center Blvd S; Hilton Head Island at 23 Main St Ste 301) and specializes in pediatric care. The practice is small in staff (2 employees) with reported annual revenue around $34.2 million. It serves the Lowcountry region with consistent web traffic and a strong local presence, focusing on compassionate pediatric healthcare across its Okatie and Hilton Head locations. Contact: local offices in Okatie and Hilton Head Island.

Clinic Type

Pediatrics

Address

Okatie Office: 4 Okatie Center Blvd. Bldg. 6, Ste 201, Okatie, SC 29909; Hilton Head Island Office: 23 Main St., Ste 301, Hilton Head, SC 29926

Phone

(843) 706-3206 (Okatie) / (843) 342-5437 (Hilton Head Island)

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Team

  • Dr. Sara Helton, MD (Helton is referenced as Dr. Sara “Sally” Helton) — Physician

Insurance & Payment

Patient portal payments, Online payment portal, e-statements

Languages Spoken

Current Offers

Complementary Prenatal Visits — null

FAQs

What services are offered at Palmetto Pediatrics of the Lowcountry?

Pediatric care for infants, children, adolescents, and young adults with care at two locations in Okatie and Hilton Head Island.

Do you offer prenatal visits?

Complementary prenatal visits offered at both office locations.

Where are the offices located?

Okatie: 4 Okatie Center Blvd. Bldg. 6, Ste 201 Okatie, SC 29909; Hilton Head Island: 23 Main St., Ste 301 Hilton Head, SC 29926.

How can I schedule an appointment?

Schedule an appointment at Okatie or Hilton Head Island location; weekend appointments available in Okatie.

What documents are needed for new patients?

Not specified on the page; please contact the office for new patient forms and requirements.

What payment options are available?

Payments can be made through the patient portal and payment portal for e-statements.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 4 reviews (rating not stated in snippet) (4 reviews)
  • WebMD (Dr. Lance Lowe): 3.5 out of 5 (26 ratings)
  • WebMD (practice page): 0 ratings (be the first to leave a review) (0 ratings)
  • My Needs Network: Not specified (review text indicates positive experiences)

Patients praise

  • Some patients describe the practice as professional with staff/doctor quality and good experiences
  • Practice separates sick and well visit areas (mentioned in testimonials)
  • A parent review on My Needs Network reports feeling comfortable and well taken care of

Common complaints

  • Reports of rude staff and out-of-control wait times (Yelp snippet)
  • Serious complaint involving allegations of a DUI/impairment involving the founder/pediatrician (news reports)
  • Medical license surrender after DUI charge (news reports)

""Nice doctors but horrible practice. The staff is rude and wait times are out of control for well and ...""

Yelp (Palmetto Pediatrics of the Low Country – Hilton Head Island)

""By far the best pediatric group in the area. Clean, well maintained office. Sick and well visit areas are separated. Staff is polite and efficient""

Palmetto Pediatrics of the Lowcountry – Testimonials Archive

""Just after 9:30 p.m. Friday, Lance Lowe, a pediatrician and founder of Palmetto Pediatrics of the Lowcountry, was booked ... charged with driving under the influence""

Hilton Head Island Packet

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Summary: Sweetgrass Pediatrics is a private, full-service pediatric practice based in Summerville, South Carolina, with 9 offices across the state. They position themselves as a patient-centered medical home (NCQA Level 3) focused on high-quality, relationship-driven care for children and young adults, partnering with families to promote optimal health. Key details: privately held, 16 employees (up ~7.7% YoY), annual revenue around $9.7M, headquarters in Summerville, SC. Locations include Moncks Corner, North Charleston, Summerville, Charleston, Carnes Crossroads, and Mt. Pleasant, with a Bluffton-area reference not listed among current offices. Contact: 843-416-3333 or 1-843-764-1722.

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