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Clinic Type

Primary Care

Address

Hope Pond Way, off New Riverside Road, Bluffton, SC (near May River Road to New Riverside Road, head south)

Phone

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Primary care
  • Family medicine
  • Preventive care
  • Acute illness care
  • Sick visits
  • Annual physicals
  • Well-child checkups
  • Vaccinations
  • booster shots
  • Care coordination with specialists

Insurance & Payment

Languages Spoken

FAQs

What services does Novant Health New Riverside Primary Care in Bluffton provide?

Primary care for patients of all ages, treatment of most acute illnesses in-office, preventive care, vaccinations, annual physicals and well-child checkups, care coordination with specialists when needed.

What Patients Say

Overall sentiment across review platforms: positive

  • Novant Health Official Site (for provider Dr. Kyle McMillen): 4.9/5 (based on 209 ratings) (209 ratings)
  • Healthgrades (for provider Dr. William Kyle): 4.8/5 (based on 126 ratings) (126 ratings)

Patients praise

  • Excellent bedside manner, knowledgeable providers, clear explanation of medical conditions and test results, and a conversational approach to care.

Common complaints

  • Appointment scheduling issues, including last-minute cancellations and long wait times for new patient appointments.

"Dr. McMillen has excellent beside manner. Talking through things is an actual conversation not just him telling me things. You can tell he genuinely cares about his patients."

Novant Health Patient Review

"I was accepted in February and an appointment was made in mid June... Yesterday I was contacted by Dr. Kyle’s office to say he has... no longer taking... would’ve been fine to make that decision in February but to have people think... have appointments months down the... then defined at the last minute that that appointment..."

Healthgrades Patient Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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