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Urgent Care - Primary Health Medical Group Boise - Walk-in urgent care available without an appointment; online booking is encouraged to shorten wait times. - Primary Health Medical Group is Idaho’s largest independent medical group, with multiple Boise-area clinics and an emphasis on patient-centered, comprehensive urgent care and family medicine. - In Boise area, new urgent care locations and extended hours have been highlighted (e.g., Ten Mile location as a walk-in/online-bookable option with weekday hours 8:00 am–7:30 pm). - Services commonly include urgent care visits for non-emergency conditions, plus access to family medicine, pediatrics, dermatology, OB/GYN, sports medicine, and more at affiliated clinics. - Contact and location: primary health group is headquartered in Garden City, ID; Boise-area urgent care details and directions are available via their site and LinkedIn updates. If you want, I can pull exact Boise address(es) and current hours for the Boise urgent care locations.

Clinic Type

Urgent Care

Address

10482 W. Carlton Bay Drive, Garden City, ID 83714, US

Phone

+1

Email

records@primaryhealth.com

Opening Hours

All urgent care clinics open extended hours, including evenings and many on weekends

Services Offered

  • Urgent Care
  • Walk-in care
  • Reserve time slot ahead of time
  • Medical treatment for a wide range of health concerns
  • Urgent care providers
  • Orthopedic injuries like broken bones, strains and sprains
  • Earaches and allergies
  • Cuts requiring stitches
  • X-ray
  • Rashes
  • Urinary symptoms
  • STD testing
  • Sports physical
  • Flu shots

Technology & Equipment

  • X-ray

Team

  • Providers — Urgent care providers

Insurance & Payment

Languages Spoken

FAQs

What services does urgent care offer?

Walk in, or reserve your time slot ahead of time for a shorter wait; range of health concerns treated.

Social Media

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Facebook: 68% recommend (266 reviews) (266 reviews (Facebook))
  • Primary Health Official Website: 4.94 out of 5 (161 reviews (West Boise location))
  • Primary Health Official Website: 4.95 out of 5 (175 reviews (Orchard location))

Patients praise

  • Professional and friendly staff in some interactions
  • Efficiency when using online appointment booking/reserving a spot
  • Satisfaction with doctor expertise and effective diagnoses in many cases
  • Convenience of having some medications available on-site

Common complaints

  • Long wait times for urgent care services
  • Billing and coding disputes/confusion
  • Concerns regarding misdiagnosis or ineffective treatment plans
  • Perceptions of dismissive or rushed staff/providers
  • Frustration with follow-up communication or lack thereof

"The No. 1 complaint we’ve heard this spring is related to wait times in urgent care. We want our patients to know we hear them, and we’re doing everything we can to make their wait as comfortable and short as possible."

Primary Health Medical Group statement to Idaho Statesman

"Billing issues: I brought my daughter in for an illness... this time the provider on staff that evening apparently wasn't on their in-network list and billing is attempting to get me to pay the full visit amount."

BBB customer review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Boise, ID·Urgent Care

Summary: Saint Alphonsus Health System is a nonprofit Catholic hospital network based in Boise, Idaho, with eight U.S. offices and primary/urgent care across Idaho and Oregon. It operates five acute care hospitals and over 170 clinics through the Saint Alphonsus Health Alliance, providing urgent care, emergency services, primary and specialty care, orthopedics, cardiology, oncology, obstetrics, and more. The system emphasizes patient-centered, community-based care, charity care, and health outcomes improvement. Key Boise location: 1055 North Curtis Road, Boise, ID 83706 (HQ). For urgent care specifically, contact local Saint Alphonsus clinics in Boise, Nampa, or surrounding Idaho/Oregon locations, or call the system-wide numbers: 877-341-2121 or 208-367-2121.

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Boise, ID·Urgent Care

St. Luke’s Urgent Care in Boise is part of St. Luke’s Health System, a nonprofit, Idaho-based health system with six hospitals and more than 200 clinics serving the region. The system employs about 14,000 staff and offers a broad range of services, including urgent care, trauma, emergency services, and specialty care across Idaho and eastern Oregon. For Boise, St. Luke’s operates within the Boise Medical Center network (190 E Bannock St) as part of the larger St. Luke’s Health System. - Location reference: St. Luke’s Boise Medical Center, 190 E Bannock St, Boise, ID 83712 - Contact (general system): 208-381-2222 - Website: stlukesonline.org If you’re specifically seeking urgent care in Boise, St. Luke’s Urgent Care is available as part of the St. Luke’s Health System, offering non-emergency, walk-in medical services within the Boise area.

VerifiedOnline bookingEmergency careSince 1902

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