MercyOne Iowa Heart Center
Cardiology • Boone, IA • Since 1998 • Eight offices and over 12 outreach clinics locations
About
MercyOne Iowa Heart Center Boone is part of the MercyOne system, a nonprofit Catholic health care network headquartered in Des Moines, IA. MercyOne operates hospitals and clinics in Iowa and surrounding states, including cardiology and orthopedics services. For Boone, you can expect access to MercyOne-affiliated cardiac care through the broader MercyOne network, with options for online medical records, test results, and appointments. If you specifically need the Boone location or cardiology services, visit mercyone.org or contact MercyOne Des Moines area offices for Boone-area availability and scheduling.
Clinic Type
Cardiology
Address
5880 University Ave., West Des Moines, IA 50266
Phone
515-633-3600
todd.mizener@mercyone.org
Opening Hours
8:00am - 4:30pm
Telehealth
Yes
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Languages Spoken
—
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (MercyOne Iowa Heart Center Ames): 2.7 out of 5 (20 reviews)
- MercyOne provider profile (Michael Frazier, MD): 4.9 out of 5 (136 ratings)
- MercyOne provider profile (Michael Frazier, MD): — (reviews count shown) (39 reviews)
- BestProsInTown (MercyOne Iowa Heart Center West Des Moines): — (35 reviews)
Patients praise
- Some patients describe professional, attentive, and thorough clinical care and communication
- Compassionate staff and doctors who listen and explain well are praised (in at least some locations/providers)
- Some provider profiles show very high patient ratings (e.g., Michael Frazier, MD)
Common complaints
- Difficulty reaching staff/phone issues; trouble getting answers and scheduling/tests
- Medication refill delays/refusal and frustration with follow-up processes
- Appts/test scheduling disruptions (e.g., delays/rescheduling) and feeling not heard
- Birdeye listing shows low star rating for the Ames location
"“HORRIBLE HORRIBLE. My mom has been without her heart medication because you can never get anyone on the phone. Literally no one ever answers.”"
— Birdeye: MercyOne Iowa Heart Center Des Moines (review snippet)"“If I could give 0 stars I would… Was told to do the heart monitor again… Then refuse to fill my medication.”"
— Birdeye: MercyOne Iowa Heart Center Ames (review snippet)"“Care is good… if you can get past the above. But we are talking about heart Healthcare sometimes you need to talk to a person!!”"
— Birdeye: MercyOne Iowa Heart Center Ames (review snippet)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- [PDF] MercyOne Iowa Heart Outreach Clinics — Oct 17, 2025
- MercyOne Iowa Heart Center — Sep 27, 2025
- Boone County Hospital: Homepage — Jun 9, 2026
- MercyOne performs its first implantation of Barostim device to treat advanced heart failure | MercyOne — Feb 2, 2026
- Thomas M. Brown, M.D. - MercyOne — Dec 1, 2025
Information sourced from the clinic's website as of July 11, 2026.
More cardiology clinics in Boone
Comparing your options?
See other cardiology clinics in Boone, or search the full directory by insurance, ratings, and more.