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About

Boone County Hospital (Boone, Iowa) is a nonprofit, 25-bed critical access hospital serving Boone County since the early 1900s. The Diabetes Center is part of its broader care offerings, which include cardiac/pulmonary rehab, family birth, surgical services, pediatrics, pain management, radiology, sleep disorders, wound care, and rehab services. The facility employs about 60 staff and operates as a community-focused healthcare provider with a mission to improve health and well-being.

Clinic Type

Diabetes Center

Address

1015 Union Street, Boone, Iowa 50036, US

Phone

(515) 433-8619

Email

portalhelp@bchmail.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Diabetes education
  • Diabetes management
  • Nutrition/dietary counseling
  • Weight control counseling
  • Cholesterol management
  • Blood pressure management
  • Eating disorders counseling (related to dietary concerns)
  • Individualized treatment planning

Team

  • Jessica Van Dalen, RD, LD — Diabetes Educator (RD, LD)

Insurance & Payment

Languages Spoken

  • English

FAQs

What is the Diabetes Center at Boone County Hospital?

The center offers high quality, comprehensive diabetes education with an individualized treatment plan and a team including a registered dietitian and physician.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • WebMD: 5/5 stars (from 1 review) (1 review)
  • Healthgrades: 74% patient experience rating (N/A)
  • Google Reviews via Nursa: 2.9/5 stars (52 reviews)

Patients praise

  • kind and patient staff in emergency services
  • good doctor communication ratings
  • effective and timely emergency care performance

Common complaints

  • billing department concerns and errors
  • perceived lack of thorough care
  • inconsistent staff communication and unprofessional behavior

"Will double bill and can't get billing correct... Worst billing department I have ever had contact with. BEWARE!"

LocalityBiz user review

"Every single doctor and nurse has me the utmost patience and kindness."

LocalityBiz user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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