Family Medicine | Boone County Hospital
Family Medicine • Boone, IA • Since 1900
About
Boone County Hospital in Boone, Iowa is a nonprofit, 25-bed critical access hospital (founded 1900) offering comprehensive family medicine and in-house services. Key details: - Services and facilities: Family Medicine, Family Birth Center, radiology, medical/surgical/pediatrics, rehab (cardiac/pulmonary, diabetes, pain), sleep disorders center, wound/hyperbaric center, specialty clinics, and general surgery. - Staffing and roles: Clinician and support positions including Family Medicine physicians, APNs/PAs, RN, MT/MLT, Radiologic Technologists, Paramedics, and other healthcare staff. - Mission: Improve and enhance the health and well-being of those served. - Location and reach: Serves Boone County and surrounding communities; operates with multiple sites including Boone and Ogden areas. - Quick note: Recent staff addition mentioned—Dr. Kelsie Holmes joining Boone County Family Medicine South (as of Sept 2024). If you’re looking for a specific service (e.g., Family Medicine appointments, scheduling, or contact numbers), I can pull the exact details.
Clinic Type
Family Medicine
Address
1015 Union Street, Boone, Iowa 50036, US
Phone
(515) 795-4300
portalhelp@bchmail.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Team
Insurance & Payment
—
Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades and U.S. News & World Report: Patient ratings for individual family medicine providers vary, with some receiving 4 to 5 out of 5 stars (Varies by provider, often ranging from 12 to 34 reviews per physician profile)
Patients praise
- High percentages of patients reporting they received clear discharge information for recovery at home
- Some patients report positive experiences with ER staff being patient, kind, and responsive
- Individual providers receive high ratings from patients for listening and explaining treatment plans well
Common complaints
- Dissatisfaction with billing department, including reports of double billing and collections issues
- Complaints regarding perceived lack of thoroughness or care in the emergency room
- Anecdotal reports of poor communication between medical staff and patients
- Varied reports on the consistency of staff professionalism and care quality
"Will double bill and can't get billing correct. Will threaten to send you to collections and at the same time send you a check. Worst billing department I have ever had contact with."
— LocalityBiz user review"She discusses my concerns with me, explains, she works with me to decide on a treatment to me. I appreciated so much."
— Healthgrades patient review regarding Dr. SivesindSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Trishia A. Filipiak, MD - Family Medicine Doctor in Boone, IA — May 14, 2026
- Boone County Hospital: Homepage — Jun 9, 2026
- Boone County Family Medicine South Career Center | Receptionist — May 2, 2026
- Briles Christenson, PA-C - Boone County Hospital — Apr 8, 2026
- [PDF] To your - Boone County Hospital — May 8, 2026
Information sourced from the clinic's website as of July 11, 2026.
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