Digestive Medicine (Gastroenterology) - Boone Health
Gastroenterology • Boone, NC
Clinic Type
Gastroenterology
Address
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Phone
5738158000
BooneHealthPR@boone.health
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Languages Spoken
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Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Healthgrades (Dr. Kevin Halsey): 4.7/5 stars (23 ratings)
- WebMD (Dr. Michael Williams): 5.0/5 stars (10 ratings (2 written reviews))
- Momentary Labs (CMS HCAHPS data): 3/5 stars overall hospital rating (1,299 patient surveys)
Patients praise
- Experienced and skilled clinical staff and gastroenterologists
- Positive bedside manner reported for many individual providers
- High recommendation rates for the hospital overall based on large-scale patient surveys
- Access to state-of-the-art technology for digestive health diagnostics and treatments
Common complaints
- Difficulties with administrative tasks such as appointment scheduling, return calls, and staff responsiveness
- Billing and collections concerns including disputed charges and lack of notification
- Occasional complaints regarding staff bedside manner, particularly in emergency or high-stress situations
- Wait times for certain outpatient services
"The genuine concern and care from a very knowledgeable Doctor. His great communication skills had me at ease knowing I would be in good hands. Plus he is helped by an extremely confident and caring staff. They are all professionals with a comfortable bedside manner."
— Healthgrades (Review of Dr. Kevin Halsey)"Visit is fine, staff fails to return calls or messages timely. Requested a script over two weeks ago, responded after almost a week with many excuses... and will not return calls or messages on their app."
— WebMD (Review of Dr. Michael Williams)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Morgan Brinkman Joins Gastroenterology Associates — Sep 29, 2025
- Boone Health offers cancer genetic screening service - Boone Health — Jun 8, 2026
- Lauren Hanson - Digestive Health Partners — Sep 2, 2025
- New Nurse Practitioner Joins Digestive Disease Medicine at MVHS - Mohawk Valley Health System — Apr 23, 2026
- Boone Health retains top designation for heart attack care — Jun 29, 2026
Information sourced from the clinic's website as of July 11, 2026.
More gastroenterology clinics in Boone
Summary: UNC Health Appalachian (Appalachian Regional Healthcare System) is a nonprofit health system based in Boone, North Carolina. It operates as part of UNC Health Appalachian and includes three hospitals, fifteen medical practices, a cancer center, a heart and vascular center, a pain management center, a physical therapy rehabilitation and wellness center, and a healthcare foundation. The organization serves the High Country region and provides comprehensive hospital and health care services through its locations in Boone and Linville, NC. Contact: (828) 262-4100. Headquarters: Boone, NC. Website: unchealthappalachian.org.
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