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About

Boone County Hospital in Boone, Iowa is a nonprofit, 25-bed critical access hospital serving Boone County since the early 1900s. The facility offers comprehensive rehabilitation services through its Rehabilitation department, including cardio-pulmonary rehab, physical therapy, and related rehab therapies. It supports patients with a dedicated rehab staff and programs within a broader range of services such as diabetes care, a family birth center, general surgery (foot/ankle), medical/surgical/pediatrics, radiology, sleep disorders, and wound care.

Clinic Type

Physical Medicine

Address

1015 Union Street, Boone, Iowa 50036, US

Phone

(515) 432‑7729

Email

portalhelp@bchmail.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Rehabilitation Services
  • Orthopedic Rehab
  • Parkinson’s Rehab
  • Speech Therapy
  • Physical Therapy

Team

  • Ethan Patterson, Phone: (515) 432‑7729 Fax: (515) 433‑0701 — Department Director

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: 73% patients who would recommend the hospital
  • WebMD: 5 stars (1 review)

Patients praise

  • some staff noted as friendly and professional

Common complaints

  • billing issues and confusion
  • perceived lack of care and rushed treatment
  • poor communication between staff and patients
  • contradictory instructions given by different staff members

"Will double bill and can't get billing correct. Will threaten to send you to collections and at the same time send you a check. Worst billing department I have ever had contact with. BEWARE!"

— LocalityBiz

"This hospital is more interested in getting you out the door then actually figuring out whats wrong."

— LocalityBiz

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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