Pulmonary Medicine - Boone County Hospital
Pulmonary Medicine • Boone, IA • Since 1900
About
Boone County Hospital in Boone, Iowa is a nonprofit, 25-bed critical access hospital serving Boone County since the early 1900s. It offers a range of services including a dedicated Sleep Disorders Center and Pulmonary (pulmonary rehab) programs, along with radiology, rehab services, and other specialty clinics. The hospital aims to improve health and well-being for patients, with a total staff of about 60 and annual revenue around $25.4M.
Clinic Type
Pulmonary Medicine
Address
1015 Union Street, Boone, Iowa 50036, US
Phone
(515) 432-3140
portalhelp@bchmail.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Healthgrades: 3.3 out of 5 stars (based on 3 reviews) for Dr. Steven Wanzek (pulmonologist) (3)
- U.S. News & World Report: 5 out of 5 stars for Dr. Ryan Mertens (pulmonologist) (12)
- WebMD: 100% favorable rating (based on 1 review) for Boone County Hospital (1)
Patients praise
- High patient satisfaction scores for nurse communication
- Positive individual reviews for specific pulmonologists such as Dr. Ryan Mertens
- Strong performance in certain clinical quality metrics like pneumonia care and emergency department wait times
Common complaints
- Reports of unorganized or rude front desk staff
- Concerns regarding communication and coordination between different staff members
- Complaints about the hospital billing department
- Specific instances of long wait times or feelings of neglect during care
"The front desk lady gave weird and unwelcoming vibes... I saw 3 different nurses before I finally saw one of the doctors. They left me alone in a room for 1.5 hours... It was by far the most bizarre, confusing, and uncomfortable experience I've had at a hospital."
— LocalityBiz user review of Boone County Hospital"Will double bill and can't get billing correct. Will threaten to send you to collections and at the same time send you a check. Worst billing department I have ever had contact with. BEWARE!"
— LocalityBiz user review of Boone County HospitalSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. Lana A. Zerrer, MD - Internal Medicine Physician in Columbia, MO — May 14, 2026
- Boone County Health Center Named 2025 Cardiac Rehab Program of the Year! - Boone County Health Center — Nov 12, 2025
- Mikaela Kienitz, CEO, Boone County Hospital, Health Talk, July 2, 2026 – KWBG Radio | Boone, Iowa — Jul 2, 2026
- Boone Memorial Health Performs First Inspire® Therapy Procedure - Boone Memorial Health — Apr 13, 2026
- Boone County Health Center Recognized as 2025 Cardiac Rehab Program of the Year - Midwest Medical Edition — Nov 19, 2025
Information sourced from the clinic's website as of July 11, 2026.
More pulmonary medicine clinics in Boone
Summary: The Iowa Clinic is a large, privately held multispecialty clinic based in West Des Moines, IA, founded in 1994. It operates 4 offices in Central Iowa and employs over 250 physicians across 40+ specialties, including pulmonology and critical care. The clinic partners with local hospitals to deliver comprehensive care and emphasizes high-quality medical services and patient-friendly experiences. Contact and location details: HQ at 5950 University Ave, West Des Moines, IA 50266, with additional offices in the same area. If you’re specifically seeking Pulmonology & Critical Care in Des Moines, The Iowa Clinic offers related services within its respiratory and critical care specialties and can coordinate care through its Central Iowa network.
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