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About

Boone County Hospital is a nonprofit, 25-bed critical access hospital based in Boone, Iowa, serving Boone County and surrounding communities since 1900. It employs about 60 staff and offers a broad range of services through its facilities, including family medicine, obstetrics (Family Birth Center), rehabilitation, radiology, lab services, surgical services, and specialty clinics (diabetes, sleep disorders, wound/ hyperbaric center, pain center). The hospital operates as a private nonprofit with annual revenue around $25.4 million. Key leadership includes CEO Mikaela Kienitz and other executives like Organizational Performance Director Angi Ellsworth. Located at multiple Boone-area addresses (HQ at 1015 Union St, Boone), Boone County Hospital also lists additional offices in surrounding areas. For career opportunities, positions range from nurses and technologists to physicians and advanced practitioners. If you’re seeking clinical services or employment in Boone, this hospital network brands itself as a local, community-focused healthcare provider.

Clinic Type

Surgery

Address

1015 Union Street Boone, IA 50036

Phone

(515) 433-8440

Email

portalhelp@bchmail.org

Opening Hours

Department Hours: Monday - Friday; General Surgery hours: Monday through Thursday, 8 a.m. to 5 p.m.; Friday, 8 a.m. to 4 p.m.

Services Offered

  • Boone County Comprehensive Specialty Care
  • Boone County Family Medicine North
  • Boone County Family Medicine North Walk-in Clinic
  • Boone County Family Medicine South
  • Boone County Family Medicine-Ogden
  • Boone County Hospital Diabetes Center
  • Boone County Hospital Outreach Services
  • Boone County Hospital Radiology
  • Boone County Hospital Specialty Clinic
  • Foot and Ankle Surgery
  • General Surgery
  • Madrid Family Practice Clinic
  • McFarland Clinic Pathology
  • McFarland Clinic Radiology
  • Pain Clinic
  • Wound and Hyperbaric Center

Insurance & Payment

Languages Spoken

Pricing

  • Price transparency page available via link: https://www.boonehospital.com/patients-and-visitors/price-transparency

FAQs

What are the department hours?

Department Hours: Monday - Friday, 8 a.m. to 5 p.m.

How can I schedule an appointment?

To schedule an appointment, please call Patient Access at (515) 433-8440.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Hospital Care Data: Good summary star rating (Limited number of public reviews on aggregated platforms)
  • Healthgrades: 74% Patient Experience Rating (Not explicitly stated)

Patients praise

  • Excellent nurse communication ratings reported in surveys
  • Positive testimonials for the Family Birth Center noting supportive and compassionate care
  • Wound and Hyperbaric Center recognized with a patient satisfaction award
  • Efficient emergency department wait and discharge times compared to state averages

Common complaints

  • Concerns regarding front desk staff demeanor and urgency
  • Frustration with billing processes and communication
  • Mixed reports on staff professionalism and coordination of care

"You were all amazing during the birth of our daughter... We are definitely recommending Boone and its wonderful nurses to all of our friends!"

Boone County Hospital Family Birth Center Testimonials

"Will double bill and can't get billing correct. Will threaten to send you to collections and at the same time send you a check. Worst billing department I have ever had contact with."

LocalityBiz Review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Gabrielson Clinic is a dermatology partner featured alongside Iowa Specialty Hospital’s network. While Iowa Specialty Hospital operates nonprofit specialty care with campuses in Belmond and Clarion and outreach clinics across northern Iowa, the Boone location specifically (Gabrielson Clinic) appears to be a collaborative dermatology service connected to Iowa Specialty Hospital. The page indicates dermatology services available through The Gabrielson Clinic in partnership with Iowa Specialty Hospital to help with skin care and summer-ready skin. If you’re seeking details for Gabrielson Clinic in Boone, note that it’s presented as a partner service within the Iowa Specialty Hospital system rather than a standalone Boone hospital.

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