Clinics - Boone County Hospital
Surgery • Boone, IA • Since 1900
About
Boone County Hospital is a nonprofit, 25-bed critical access hospital based in Boone, Iowa, serving Boone County and surrounding communities since 1900. It employs about 60 staff and offers a broad range of services through its facilities, including family medicine, obstetrics (Family Birth Center), rehabilitation, radiology, lab services, surgical services, and specialty clinics (diabetes, sleep disorders, wound/ hyperbaric center, pain center). The hospital operates as a private nonprofit with annual revenue around $25.4 million. Key leadership includes CEO Mikaela Kienitz and other executives like Organizational Performance Director Angi Ellsworth. Located at multiple Boone-area addresses (HQ at 1015 Union St, Boone), Boone County Hospital also lists additional offices in surrounding areas. For career opportunities, positions range from nurses and technologists to physicians and advanced practitioners. If you’re seeking clinical services or employment in Boone, this hospital network brands itself as a local, community-focused healthcare provider.
Clinic Type
Surgery
Address
1015 Union Street Boone, IA 50036
Phone
(515) 433-8440
portalhelp@bchmail.org
Opening Hours
Department Hours: Monday - Friday; General Surgery hours: Monday through Thursday, 8 a.m. to 5 p.m.; Friday, 8 a.m. to 4 p.m.
Services Offered
Insurance & Payment
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Languages Spoken
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Pricing
FAQs
What are the department hours?
Department Hours: Monday - Friday, 8 a.m. to 5 p.m.
How can I schedule an appointment?
To schedule an appointment, please call Patient Access at (515) 433-8440.
Photos






What Patients Say
Overall sentiment across review platforms: mixed
- Hospital Care Data: Good summary star rating (Limited number of public reviews on aggregated platforms)
- Healthgrades: 74% Patient Experience Rating (Not explicitly stated)
Patients praise
- Excellent nurse communication ratings reported in surveys
- Positive testimonials for the Family Birth Center noting supportive and compassionate care
- Wound and Hyperbaric Center recognized with a patient satisfaction award
- Efficient emergency department wait and discharge times compared to state averages
Common complaints
- Concerns regarding front desk staff demeanor and urgency
- Frustration with billing processes and communication
- Mixed reports on staff professionalism and coordination of care
"You were all amazing during the birth of our daughter... We are definitely recommending Boone and its wonderful nurses to all of our friends!"
— Boone County Hospital Family Birth Center Testimonials"Will double bill and can't get billing correct. Will threaten to send you to collections and at the same time send you a check. Worst billing department I have ever had contact with."
— LocalityBiz ReviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Boone Health opens new Breast Care Clinic - Boone Health — Jul 15, 2025
- Boone Health announces new cardiology clinic - Boone Health — May 6, 2026
- Boone Health expands rural health care access with new clinic building in Glasgow, Missouri - Boone Health — Oct 23, 2025
- BCH Wound and Hyperbaric Center Receives Dual Recognition | News Library | Boone County Hospital — Mar 25, 2026
- BCH's Senior Life Solutions Program Expands | News Library | Boone County Hospital — Dec 30, 2025
Information sourced from the clinic's website as of July 11, 2026.
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