CHI Saint Joseph Medical Group - Primary Care - Richmond, KY
Family Practice • Boonesborough, KY • Since 2019 • 1 clinic (Richmond, KY) locations
About
CHI Saint Joseph Health is a large nonprofit health system based in Lexington, KY, part of CommonSpirit Health. It operates 100+ facilities across 35 counties in Kentucky, including hospitals, clinics, physician groups, and primary care centers. Key details: - Nature: Nonprofit health system (private ownership) - Headquarters: Lexington, KY - Founded: 2019 - Scope: 100 locations in 15 cities within Kentucky; extensive hospital and primary care network - Notable hospitals in the Saint Joseph system: Flaget Memorial Hospital, Saint Joseph Berea, Saint Joseph East, Saint Joseph Hospital, Saint Joseph Jessamine, Saint Joseph London, Saint Joseph Mount Sterling, and Women’s Hospital at Saint Joseph East - Services: Broad hospital and outpatient services through a mix of hospitals, clinics, and care centers - Contact: Main line 1-859-313-1000; email chisaintjosephhealth@gmail.com - LinkedIn: chi-saint-joseph-health If you’re specifically looking for CHI Saint Joseph Medical Group – Primary Care in Richmond, KY (Boonesborough area), the page indicates broader CHI Saint Joseph Health coverage but does not provide explicit Richmond/Boonesborough primary care details. You may want to: - Visit the CHI Saint Joseph Health homepage or contact the main line for Richmond-area primary care clinics - Check for a local primary care clinic listing under Saint Joseph East or Saint Joseph Berea networks, or search for “Richmond KY CHI Saint Joseph primary care” for exact clinic names and addresses
Clinic Type
Family Practice
Address
1054 Center Drive, Suite 2, Richmond, KY 40475
Phone
859-625-5242
MediaInquiries@CommonSpirit.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Yes. Virtual visits available; Zoom platform
Services Offered
Technology & Equipment
Team
Insurance & Payment
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We accept most major insurance plans. All insurance copays, coinsurance and deductibles are due at the time of service.
Languages Spoken
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FAQs
Do you offer virtual visits?
Yes. Virtual visits are available to new and existing patients using Zoom, a secure and HIPAA-compliant platform.
How to schedule an initial in-person visit?
New patients should call (859) 313-2255 to schedule an initial in-person visit.
What do I need for a virtual visit?
An internet-enabled device (smartphone, tablet or computer) with a camera and speaker. If using cellular data, check with your carrier for potential charges. Depending on your visit, a thermometer, blood pressure monitor or flashlight may be helpful. We recommend choosing a private space with a strong internet connection.
How much does a virtual visit cost; will I have a copay?
Copays depend on your insurance. If you have a copay for in-person visits, it will also apply to virtual visits. You may receive a mailed request for payment.
How can I access my medical records?
Contact your provider’s office to request a medical release form. A signed, completed release form is required, and a fee may apply.
What insurance do you accept?
We accept most major insurance plans. All insurance copays, coinsurance and deductibles are due at the time of service. Please be prepared to settle these before you leave our office.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.7/5 stars (10 reviews)
- Healthgrades (specifically for NP Elizabeth Coblentz): 4.4/5 stars (13 reviews)
Patients praise
- Personalized and kind care from some individual providers
- Professional and welcoming office atmosphere noted by some patients
- Reasonable wait times for certain practitioners
Common complaints
- Reports of office staff being dismissive or difficult regarding appointment scheduling and patient intake
- Concerns regarding the management of controlled substances and communication clarity during registration
"Well a receptionist called me and declined me as a patient because they couldn't prescribe controlled substances. Basically accusing me of searching for drugs."
— Birdeye review"During that time, her personable, kind, and warm nature has helped me immensely. She has short wait time and engages with a professional yet joyful sense of humor which keeps you at ease."
— Healthgrades review (Elizabeth Coblentz, NP)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Mollie Moss, APRN, Joins Saint Joseph Medical Group Primary Care | CommonSpirit Health — Feb 13, 2026
- Claire Hicks, APRN, Joins Saint Joseph Medical Group Primary Care | CommonSpirit Health — Feb 13, 2026
- Jennifer Shelton, APRN, Joins Saint Joseph Berea | CommonSpirit Health — Apr 20, 2026
- Dr. James Brown Joins Saint Joseph Health Primary Care in London, KY | CommonSpirit Health — Mar 5, 2026
- MD-Update News, April 2026 – MD-Update — Apr 23, 2026
Information sourced from the clinic's website as of July 11, 2026.
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