CHI Saint Joseph Medical Group - Primary Care - Richmond, KY
Primary Care • Boonesborough, KY • Since 2019
About
CHI Saint Joseph Health is a nonprofit health system based in Lexington, Kentucky, and part of CommonSpirit Health. Key points: - Scope: One of Kentucky’s largest health systems with 100 locations across 15 cities, including hospitals, clinics, physician groups, and care centers. Serves 35 counties statewide. - Hospitals in the Saint Joseph Health network include Flaget Memorial, Saint Joseph Berea, Saint Joseph East, Saint Joseph Hospital, Saint Joseph Jessamine, Saint Joseph London, Saint Joseph Mount Sterling, and Women’s Hospital at Saint Joseph East. - Headquarters: Lexington, KY; founded in 2019 as CHI Saint Joseph Health (part of CommonSpirit Health). - Type/Status: Nonprofit, private ownership, active. - Services: Broad range typical of a major health system (hospitals, clinics, primary and specialty care, home health, ambulatory care). - Contact: Main phone 1-859-313-1000; email chisaintjosephhealth@gmail.com; LinkedIn presence. For the user’s specific target (Primary Care in Richmond, KY / Boonesborough): The summary highlights that CHI Saint Joseph Health operates a network of primary care locations in Kentucky, including the Richmond area within its Kentucky footprint, but the provided details list specific hospitals and Lexington-based offices. To verify a Richmond, KY primary care location (Boonesborough area), please check the CHI Saint Joseph Health/CommonSpirit Health site or contact their main line to obtain the exact Richmond-area primary care clinics or affiliated practices.
Clinic Type
Primary Care
Address
1054 Center Drive, Suite 2, Richmond, KY 40475
Phone
859-625-5242
MediaInquiries@CommonSpirit.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Yes
Services Offered
Technology & Equipment
Team
Insurance & Payment
All insurance copays, coinsurance and deductibles are due at the time of service.
Pay at visit, Billing policies explained in office
Languages Spoken
Pricing
Current Offers
New patient welcome
FAQs
Do you accept virtual visits?
Yes. Virtual visits are available using Zoom; they are HIPAA-compliant.
How to schedule an initial in-person visit for new patients?
Call (859) 313-2255 to schedule.
What do I need for a virtual visit?
An internet-enabled device (smartphone, tablet or computer) with a camera and speaker. If using cellular data, check with your carrier for potential charges. Depending on your visit, a thermometer, blood pressure monitor or flashlight may be helpful. We recommend choosing a private space with a strong internet connection.
How much does a virtual visit cost; will I have a copay?
Copays depend on your insurance. If you have a copay for in-person visits, it will also apply to virtual visits. You may receive a mailed request for payment.
How can I access my medical records?
Contact your provider’s office to request a medical release form. A signed, completed release form is required, and a fee may apply.
What insurance do you accept?
We accept most major insurance plans. All insurance copays, coinsurance and deductibles are due at the time of service. Please be prepared to settle these before you leave our office.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.7 out of 5 stars (10 reviews)
- Healthgrades (group directory page): 23 ratings shown (no explicit star value in snippet) (23 ratings)
- Healthgrades (individual: Dr. Neil Klemek): Likelihood of recommending: 3.75 out of 5
- Yelp: Not available from provided snippet (Not available from provided snippet)
Patients praise
- Care and communication described as good for some providers/patients (e.g., listened to patients, diagnosed quickly, friendly bedside manner)
- Some patients report the appointment was not rushed and that the provider explained conditions well
Common complaints
- Reception/staff declined a patient and questioned their intent around controlled substances; patient described being accused
- Some reviews on an affiliated provider page mention staff not friendly, appointment rushed, and lack of explanation/long wait times
"“a receptionist called me and declined me as a patient because they couldn't prescribe controlled substances. Basically accusing me of searching for drugs.”"
— Birdeye review snippet for CHI Saint Joseph Medical Group - Primary Care (Richmond, KY)"“Listened to me and diagnosed me right away. Great bedside manner!”"
— Healthgrades review snippet for Dr. Neil Klemek, MD (Richmond, KY)"“I would not trust this man with my health… Staff wasn't friendly… Appointment was rushed… Long wait times”"
— Healthgrades review snippet for Dr. Neil Klemek, MD (Richmond, KY)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Mollie Moss, APRN, Joins Saint Joseph Medical Group Primary Care | CommonSpirit Health — Feb 13, 2026
- Claire Hicks, APRN, Joins Saint Joseph Medical Group Primary Care | CommonSpirit Health — Feb 13, 2026
- Jennifer Shelton, APRN, Joins Saint Joseph Berea | CommonSpirit Health — Apr 20, 2026
- Dr. James Brown Joins Saint Joseph Health Primary Care in London, KY | CommonSpirit Health — Mar 5, 2026
- [PDF] THE PAIN TREATMENT - CENTER of the Bluegrass
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Boonesborough
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