Burrell Behavioral Health | Home
Behavioral Health • Boonville, MO • Since 1977
About
Burrell Behavioral Health is a nonprofit community mental health center serving more than 40,000 clients across 18 Missouri counties. Founded in 1977 and headquartered in Springfield, MO, it operates with 522 staff and 400+ licensed providers, offering a full continuum of care including therapy, psychiatry, residential services, case management, addiction recovery, crisis intervention, and evaluations for adults, families, and children/teens. It is the second-largest behavioral health center in Missouri, with five offices (including Springfield HQ at 1300 E Bradford Pkwy, Springfield, MO) and access points aimed at expanding care. Contact: info@burrellcenter.com; main phone lines: 800-395-2132, 417-761-5000.
Clinic Type
Behavioral Health
Address
1300 E Bradford Pkwy, Springfield, Missouri 65804, US
Phone
Southwest Missouri: 1-800-494-7355; Central Missouri: 1-800-395-2132
HumanResources@burrellcenter.com
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
24-hour crisis line
Services Offered
Team
Insurance & Payment
Works with most insurance and offers options for those who qualify, including discounted fees and financial assistance
Flexible scheduling, financial support, discounted fees, financial assistance
Financing: Discounted fees; financial assistance
Languages Spoken
Pricing
Current Offers
Affordable care options — null
FAQs
Do you accept most insurance?
Yes, and there are options for those who qualify, including discounted fees and financial assistance.
Commitments
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: negative
- Better Business Bureau: 1.14 out of 5 stars (7 reviews (on BBB))
- Rehab.com: 2.17 out of 5 stars (29 reviews (on Rehab.com for Murney Clinic))
Patients praise
- Occasional reports of individual clinicians being wonderful
Common complaints
- Difficulty scheduling and long wait times for appointments
- Lack of effective communication and unreturned phone calls/voicemails
- Reports of dismissive or rude interactions with staff and clinicians
- Concerns about administrative/billing processes and medical record accuracy
- Disappointment with the quality of care and perceived lack of genuine support
"This was a very disappointing experience. At this place, they don't care about helping you, they are rude, inconsistent (some of the case workers go MIA out of ..."
— Rehab.com"The system as a whole is dysfunctional. The doctor we have is absolutely wonderful."
— Better Business Bureau"Honestly most of the staff is extremely negative. Not many are helpful and they take forever to help solve issues. The main ones that are positive is the scheduling people."
— LocalityBizSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Burrell and Preferred Family Healthcare rebrand as Centerstone - AOL — May 6, 2026
- Brightli and Centerstone finalize merger | Mid-Missouri News | komu.com — Sep 9, 2025
- Burrell-Centerstone Merger is Final - COMO Business Times — Apr 1, 2026
- Burrell Behavioral Health cuts ribbon for rebrand to Centerstone | Sedalia Democrat — Jun 10, 2026
- Business in brief: Burrell parent completes merger with Centerstone — Nov 8, 2025
Information sourced from the clinic's website as of July 11, 2026.
More behavioral health clinics in Boonville
Centerstone is a large nonprofit mental health and addiction services organization, headquartered in Nashville, TN, with a nationwide footprint and specialized programs for veterans, military families, and crisis support. It operates 360+ locations across the U.S. and Puerto Rico, focusing on mental health care, addiction treatment, and social supports. Centerstone is a leading operator of the 988 Suicide & Crisis Lifeline and includes Military Services, Institute (research/technology), and Foundation activities. The organization employs over 10,000+ staff nationwide (with ~1,899 currently reported in a separate data snapshot) and reports annual revenue in the tens of millions. For specific local services like "Centerstone Boonville," contact the main Centerstone network or the Nashville HQ for the closest Boonville site or affiliated center, as available locations listed are for U.S. offices and do not specify a Boonville site in this summary. For local inquiries, use the Centerstone website or the provided contact lines.
Summary: - Rehab.com is an online directory that helps users find and compare licensed drug and alcohol rehabilitation centers in the U.S., featuring a national database, patient reviews, and educational guides on treatment options. - Company: Rehab.com, LLC; founded 2016; headquartered in Longboat Key, FL, with operations in the U.S. and presence in Canada. - Contact/overview: Private Internet Publishing company with 4 U.S. offices; main contact: 800-784-1361; email: contact@rehab.com. - Relevance to Burrell Behavioral Health - Boonville, MO: Rehab.com lists and compares rehab providers; you can search for Burrell Behavioral Health Boonville, MO specifically to view provider details, reviews, and treatment options. If Burrell Behavioral Health Boonville is listed, Rehab.com would present location info, services offered, licensing, and patient reviews to help you evaluate it. If you want, I can pull specific details for Burrell Behavioral Health in Boonville, MO from Rehab.com (address, services, reviews).
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