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Clinic Type

Substance Abuse Rehabilitation

Address

5233 Boonville, Missouri

Phone

(800) 544-5101

Email

info@valleyhope.org

Opening Hours

Open 24/7

Telehealth

https://valleyhope.org/treatment/telehealth/

Emergency Care

Open 24/7 (emergency inquiries via main line)

Services Offered

  • Residential treatment
  • Outpatient program
  • Medically-monitored detox and withdrawal management
  • Family counseling
  • Co-occurring services
  • Medication-assisted treatment (MAT)
  • Individual therapies
  • Peer therapies
  • Meditation
  • Emotional wellness

Insurance & Payment

  • Most private insurance plans
  • Medicaid (varies by location)
  • VA
  • discounted self-pay options

Medicaid coverage varies by location; contact location for specifics

Discounted self-pay rates, Flexible payment plans, Learn more about payment options here (link provided), payment options here, Make payment portal link available, Call for payment plans

Languages Spoken

  • English

Pricing

  • Medicaid varies by location
  • Call for payment options
  • Private insurance accepted

Current Offers

Discounted self-pay rates

FAQs

What types of insurance does Valley Hope accept? Do you accept Medicaid?

Valley Hope accepts most private insurance plans. Medicaid coverage varies by location—contact us to discuss your options. We also offer discounted self-pay rates and flexible payment plans.

Commitments

  • Accredited by The Joint Commission
  • Center of Excellence recognition by Optum and Cigna Behavioral Health
  • Platinum member of Optum network

Awards & Accreditations

  • Joint Commission accreditation
  • Center of Excellence recognitions
  • Press Ganey top 5% patient experience (for the organization)
  • Optum platinum member
  • Cigna Behavioral Health Center of Excellence
  • Optum Center of Excellence status
  • Optum Center of Excellence
  • Press Ganey top 5% patient experience
  • platinum member of Optum network

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Recovery.org: 4.0 out of 5 stars (based on 20 reviews) (20 reviews)
  • Rehab.com/Google: 4.4 out of 5 stars (66 reviews (combined across Rehab.com and Google))

Patients praise

  • effective treatment programs that helped patients achieve sobriety
  • compassionate, loving, and supportive staff members
  • serene and pleasant campus environment
  • positive, life-changing experiences for many alumni
  • comprehensive continuum of care including detox and residential options

Common complaints

  • complaints regarding billing and financial practices
  • perceived lack of personalized counseling or staff attention
  • dissatisfaction with discharge processes and follow-up medication management
  • concerns about facility atmosphere, including drama and downtime
  • criticisms regarding treatment philosophy (e.g., rigid adherence to 12-step/AA models)

"This place saved my life! The counselors and staff here made me feel like family and loved me back to health and I haven't taken a drink since I left the facility."

Patient/Alumni Testimonial

"If they cared about the patient they would not want someone to go cold turkey off anxiety medications because they refused to call in a script to get someone to the appointment... Clearly when money is not coming in the care stops!"

Patient Complaint

"My husband stayed 3 weeks, it appears after $10,000 paid by insurance, we owe $6,000... They do not teach outside of their AA box."

Loved One of Former Patient

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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