Boothbay Region Health Center, Urgent Care, or Call 911?
Emergency Medicine • Boothbay Harbor, ME • Since 2014 • Multiple sites (Boothbay Region Health Center and Urgent Care at St. Andrews Campus) locations
About
Boothbay Region Health Center is a nonprofit primary care clinic serving Boothbay Harbor and surrounding areas in Maine. It offers urgent/acute and chronic care, preventive primary care, mental health, pain management, substance misuse treatment, and wellness programs (including exercise and nutrition counseling). The center operates by appointment with some walk-in options and accepts Medicare, MaineCare, and most insurance. Founded in 2014, it has three offices in Boothbay Harbor, ME, with HQ at 185 Townsend Ave, Ste R. Contact: info@bbrhc.org or (207) 633-1075 / 1-877-492-1491. If you need urgent care or emergency services, call 911.
Clinic Type
Emergency Medicine
Address
Meadow Mall, Boothbay Harbor, ME (across from Hannaford’s, next to Family Dollar)
Phone
Not provided in extracted text
info@bbrhc.org
Opening Hours
Monday–Friday 8:30 AM–4:30 PM; Saturday–Sunday 10:00 AM–4:00 PM (Branded as open 7 days a week)
Telehealth
Not specified
Emergency Care
Advice to call 911; BRAS EMTs/Paramedics; EKGs and remote transmission of results; guidance to appropriate facility
Services Offered
Technology & Equipment
Team
Insurance & Payment
We take most insurance and offer a 30% discount for those who are uninsured and pay at time of service
Cash, Credit/debit, Insurance billing, Discount for uninsured (30% at time of service), Credit/Debit Card, Check, Insurance
Languages Spoken
Pricing
Current Offers
30% discount for uninsured paying at time of service
FAQs
When should you go to Urgent Care vs. Emergency Room?
Urgent Care Center on St. Andrews campus is for ambulatory care outside of an emergency; ER for emergencies.
If you don’t have a local doctor, or can’t get an appointment right away, what should you do?
Come to the Health Center. You can call for a same-day appointment or walk in.
Where is the Boothbay Region Health Center located?
185 Townsend Ave, Boothbay Harbor, ME.
Where is the Urgent Care Center located?
On the St. Andrews Campus of LincolnHealth on the waterfront in Boothbay Harbor.
What are the Urgent Care hours?
Open 7 days a week from 8 am to 8 pm.
What services does Urgent Care provide that Health Center does not?
On-site CAT scans and x-rays, on-site blood testing and analysis, IV fluids and medications.
When should you go to Urgent Care?
For fractures, sprains without a visible bone, vomiting/diarrhea needing rehydration, or other non-emergency issues.
Should you call 911 if there is severe chest pain or stroke symptoms?
Yes. Call 911.
Does Urgent Care or Health Center have psychiatric resources?
No; for acute psychiatric illness, call 911 or go to an ER.
Commitments
Awards & Accreditations
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- LincolnHealth St. Andrews Urgent Care Center (via Birdeye): 3.8 stars (30 reviews)
- BOOTHBAY REGIONAL HEALTH CENTER (via Yelp): rating not shown in provided snippet (review count not shown in provided snippet)
- Boothbay Region Health Center (via BestProsInTown): rating not shown in provided snippet (7 reviews)
Patients praise
- Some reviewers describe fast registration and being seen quickly
- Some reviewers describe staff as great/kind and caring
- Some reviewers praise thoroughness and professionalism of clinicians
Common complaints
- Complaints about billing issues (urgent care visit billed as emergency room / ER bill)
- Reports of deceptive/false advertising signals regarding urgent care vs ER billing
- Some reviewers describe horrible/poor service
"“The staff were incredibly nice, caring and thorough and I have zero complaints whatsoever with the staff or service… The billing — that’s a massive problem.”"
— localitybiz.com page excerpt on LincolnHealth St. Andrews Urgent Care Center"“Poor service and false advertising. Get ready for a big ER bill! They billed a simple urgent care visit… as an ER visit and wouldn’t adjust it.”"
— localitybiz.com page excerpt on LincolnHealth St. Andrews Urgent Care Center"“Horrible service.”"
— wanderlog.com page excerpt for Boothbay Region Health CenterSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
Information sourced from the clinic's website as of July 11, 2026.
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