Ear Nose and Throat - Otolaryngology in Bossier, LA - Highland Clinic
Ear, Nose, and Throat (ENT) • Bossier City, LA • Since 1917
About
Highland Clinic is a private, physician-owned multi-specialty medical practice based in Shreveport, LA, with four offices including a Bossier City location. They offer a range of services across specialties such as ENT (otolaryngology), allergy, dermatology, internal medicine, neurology, OB/GYN, oncology, orthopedics, and more, supported by shared medical records and multiple hospital affiliations. The clinic emphasizes physician-to-patient relationships and state-of-the-art technology. Founded in 1917, it operates with about 47 staff and serves patients in the Shreveport–Bossier City area, including Bossier City, LA. For ENT-specific care, Highland Clinic provides otolaryngology services within their Bossier location, leveraging their multi-specialty resources. Contact: main line (318) 798-4500.
Clinic Type
Ear, Nose, and Throat (ENT)
Address
1455 E. Bert Kouns Blvd, Shreveport, Louisiana 71105, US
Phone
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Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Highland Clinic overall): 4.1 out of 5 stars (208 reviews)
- WebMD (Dr. Clifford Rice): 5.0 out of 5 stars (19 ratings)
Patients praise
- Professional and thorough medical examinations
- Compassionate and attentive care from specific providers
- Helpful and informative consultations
- Convenience of a multi-specialty facility
Common complaints
- Long wait times
- Difficulty communicating with staff and automated systems
- Concerns regarding bedside manner, including feeling rushed or dismissed
- Issues with billing, refunds, and medical record management
"Highland clinic is a joke. Automated answering where people wanna give you attitude and talk to you like you are stupid."
— LocalityBiz review"Dr Christy is an exceptional doctor in his field... I like that he’s just a down to earth “country boy” and talks to people in a way to make you feel at ease and not like a robot."
— WebMD review"I wouldn’t know since this is my first visit, it is 1.5 hours after my appointment time, and I am still sitting in the waiting room. Not impressed so far."
— Healthgrades reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Dr. John Lavo, MD - Head & Neck Surgery Otolaryngologist in Bossier City, LA | Healthgrades — Oct 25, 2024
- DR. JOHN PATRICK LAVO, MD, ENT - Reviews, Photos & Phone ... — Sep 22, 2025
- THE EAR, NOSE & THROAT CENTER - Updated June 2026 - Yelp — Jun 30, 2026
- ENT | Highland Medical
- New Specialists Join Ochsner LSU Health, Expanding Care in Shreveport | Ochsner Health — Nov 14, 2025
Information sourced from the clinic's website as of July 11, 2026.
More ear, nose, and throat (ent) clinics in Bossier City
Summary: WK Bossier ENT & Allergy is a specialty department within Willis Knighton Health serving Bossier City. It provides ear, nose, and throat (ENT) and allergy services as part of Willis Knighton’s not-for-profit health system, which operates multiple hospitals and care locations in the Shreveport/Bossier region. For appointment or location details, contact Willis Knighton Health through their Bossier City facilities or main headquarters in Shreveport.
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