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Clinic Type

Family Medicine

Address

394 Harrison Avenue, Boston, MA 02118

Phone

617-903-5000

Email

mghpfr@mgb.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye (Ankur Patel M.D.): 4.9/5 (557 reviews)
  • RateMDs (Dr. David Savitz): 4.7/5 (11 reviews)
  • Healthgrades (Dr. Steven Zivich): 5.0/5 (3 reviews)
  • Healthgrades (Dr. Paul Ketro): 3.6/5 (12 reviews)
  • Mass General Brigham (Dr. Joseph D. Gesmundo): 4.9/5 (147 ratings, 63 reviews)
  • Ratings.MD (Tufts Primary Care): 4.9/5 (11,225 ratings)

Patients praise

  • High satisfaction with individual physician expertise, knowledge, and clinical diagnostic skills
  • Strong appreciation for providers who demonstrate compassionate listening, respect, and personalized attention
  • Positive experiences with thorough follow-ups on test results and communication from well-run office teams
  • Long-term, trusting relationships with primary care providers described as life-saving or essential for health management

Common complaints

  • Significant difficulty scheduling new patient appointments with long wait times often lasting weeks or months
  • Systemic challenges including provider shortages, burnout, and reduced clinical hours leading to limited appointment availability
  • Frustration with inability to access same-day or urgent care through primary providers, frequently pushing patients to emergency rooms or urgent care centers
  • Administrative and organizational issues, such as slow responses to referral requests or scheduling barriers

"Dr. Patel sets aside his ego when he works with you... He listens to understand, and to help you at your root cause. His staff are also super friendly, I feel very supported and heard every time I go."

Birdeye - Review of Dr. Ankur Patel

"Four in 10 Massachusetts residents reported difficulty accessing care in a recent survey by the state... Wait times for a new patient appointment in Boston stretched to 40 days — twice the average of 15 other cities studied."

The Boston Globe

"Dr Gesmundo is an Excellent dr in every way a dr could be I been seeing him for 20 years. I have never felt rushed."

Mass General Brigham - Review of Dr. Joseph D. Gesmundo

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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