Mass General Brigham Cancer Institute at MGH
Oncologist • Boston, MA
About
Mass General Cancer Center is now part of Mass General Brigham Cancer Institute (MGBCI). It operates as a nonprofit hospital entity headquartered in Boston, MA, focused on delivering cutting-edge cancer treatments across all cancer types. In 2025, the account states it will no longer post new content and directs followers to @MassGeneralBrigham for updates. For new appointments at MGBCI, contact 617-726-5130. Note: It is connected to Mass General Brigham and Mass General Brigham Cancer Institute, with MGBCI serving as the broader organizational umbrella.
Clinic Type
Oncologist
Address
32 Fruit St; Boston, Massachusetts 02114, US
Phone
617-726-5130
mghcancercenter@partners.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
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Languages Spoken
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FAQs
What types of cancer care are offered?
Comprehensive cancer care including medical, radiation, and surgical oncology with access to trials and advanced therapies like CAR T-cell therapy and proton therapy.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Massachusetts General Hospital (Birdeye): 3.7 star rating (984 reviews)
- Massachusetts General Hospital (ComplaintsBoard): 1.0-star rating (from 1 review) (1 review / 9 complaints)
- Massachusetts General Hospital (Yelp): Negative reviews (no explicit star value in snippet)
- Mass General Brigham oncology provider pages (example: Dr. Meghan Jude Mooradian): 4.9 out of 5 (54 reviews)
- Mass General Brigham oncology provider pages (example: Dr. Rachel Occhiogrosso Abelman): 4.8 out of 5 (41 reviews)
- Massachusetts General Hospital (Momentary Labs/CMS HCAHPS): 4 out of 5 overall hospital rating (593 patient surveys (22% response rate))
Patients praise
- Generally strong experiences with cancer center staff/clinical care and compassion
- Oncology providers on MGB’s provider-rating pages receive high ratings (e.g., ~4.8–4.9/5) with praise for clear explanations and not feeling rushed
Common complaints
- Billing/insurance communication problems reported (e.g., co-pay/claim processing disputes)
- Patient dissatisfaction/complaints including alleged neglect or missed issues
- Frustration with communication channels/complaint resolution (e.g., Patient & Family Relations perceived as unhelpful)
- Reports of slow process for approvals/appointments in at least one cancer context
"“The MGH Cancer Center has always done a phenomenal job with amazing care, doctors, and bed-side service.”"
— localitybiz.com – Mass General Cancer Center (review text)"“Someone please clean the walls in the cafeteria … This was my second time in there … It’s still filthy.”"
— localitybiz.com – Mass General Cancer Center (review text)"“Please NEVER trust the bills they send with co-pays required!!! Is my particular case today, they sent me a bill with a co-pay without the claim being processed…”"
— Birdeye reviews – Massachusetts General Hospital (review text)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Our Difference | Mass General Brigham Cancer Institute — Sep 15, 2025
- Leadership Team | Mass General Brigham Cancer Insitute — Sep 15, 2025
- Facility Updates | Mass General Brigham Cancer Institute — Sep 15, 2025
- Cancer Institute News & Events - Mass General Hospital — Mar 16, 2026
- Dana-Farber, MGB announce major gifts for competing cancer visions — Feb 4, 2026
Information sourced from the clinic's website as of July 11, 2026.
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