Psychiatry | Boston Medical Center
Psychiatry • Boston, MA • Since 1996
About
Boston Medical Center (BMC) is a nonprofit, 514-bed academic medical center and safety-net hospital in Boston’s South End. It serves the Greater Boston area with primary and specialty care and is the principal teaching hospital for Boston University Chobanian & Avedisian School of Medicine. BMC operates as part of the Boston Medical Center Health System and offers 66 residency and fellowship programs. It provides care across private, Medicare, and Medicaid systems and houses Level I Adult and Pediatric Trauma Centers. The hospital emphasizes innovative, equitable care and health equity, with strong ties to research and teaching. Key facts: - Location: Boston, MA - Beds: 514 - Affiliation: Boston University Chobanian & Avedisian School of Medicine - Emergency care: Level I (adult and pediatric) - Part of: Boston Medical Center Health System - Focus: Clinical care, research, teaching, health equity - Website: https://bmc.org/
Clinic Type
Psychiatry
Address
Boston Medical Center Department of Psychiatry
Phone
1-800-981-HELP (4357) for crisis; general clinic phone not provided
Vanessa.PintoMonteiro@bmc.org
Opening Hours
Monday, Wednesday, Friday: 8 a.m. to 6 p.m; Tuesday, Thursday: 8 a.m. to 8 p.m.
Telehealth
Telehealth is available
Emergency Care
Psychiatric Emergency Services (PES) standalone unit within BMC Emergency Department
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What are the hours for the Adult Outpatient Psychiatry Clinic?
The page states hours for the clinic as Monday, Wednesday, Friday 8 a.m.–6 p.m. and Tuesday, Thursday 8 a.m.–8 p.m.
Where is the Psychiatry Department located?
801 Massachusetts Ave., Boston, MA 02119, 1st Floor BMC, Crosstown Center.
How can I reach crisis services?
BEST 24hr call center: 1-800-981-HELP (4357). Telehealth is also available.
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.3 out of 5 stars (1,470 reviews (for entire hospital))
Patients praise
- Commitment to trauma-informed and culturally sensitive care
- Access to specialized programs and research-backed treatments (e.g., PTSD, TMS)
- Multidisciplinary team approach to care
Common complaints
- Difficulty scheduling appointments and long wait times
- Reports of poor communication or lack of responsiveness from staff
- Perceived lack of compassion or empathy from some providers
- Frustration with bureaucratic processes in managing mental health care
"If you call, you will sit on hold for 45 minutes just to not receive an answer. I have been trying to contact this office for the last week. No response."
— Localitybiz review"My son has been waiting to see behavioral health for about three months, today we had the appointment only to find out it was with his primary care doctor and that behavioral health booked and cancelled the appointment a week before."
— Birdeye reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Meeting Teens Beyond the Clinic to Prevent Cannabis-Induced Psychosis - HealthCity — Aug 21, 2025
- New research suggests integrating behavioral health services in pediatric primary care can reduce symptoms | Boston Medical Center — Sep 16, 2025
- What Is TMS: Transcranial Magnetic Stimulation Offers New Hope for People with Depression - HealthCity — Dec 11, 2025
- New Licensure Law Validates the Power of Lived Experience in Healthcare - HealthCity — Sep 4, 2025
- Bridging the Gap: Boston's Street Psychiatry for the Homeless — Feb 9, 2026
Information sourced from the clinic's website as of July 11, 2026.
More psychiatry clinics in Boston
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