Mass General Brigham Urgent Care Locations
Urgent Care • Boston, MA
Clinic Type
Urgent Care
Address
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Phone
617-732-5500
bwhperks@partners.org
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Insurance & Payment
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Brigham and Women’s Urgent Care Centers may not be considered “Urgent Care Centers” by some health insurance plans; co-payment benefits for urgent care services typically will not apply and services may be billed as hospital outpatient visits or physician office visits.
Languages Spoken
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FAQs
Are Brigham and Women’s Urgent Care Centers considered urgent care centers by health insurance plans?
No. Foxborough Urgent Care Center and Weymouth Urgent Care Center are not considered to be
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp/Yahoo Local: Predominantly low ratings on platforms like Yelp/Yahoo, with a high volume of 1-star reviews. (Over 50 reviews across representative platforms.)
- Boston Consumers' Checkbook: Variable; some users report satisfaction with medical care while noting operational frustrations. (Limited sample size (2-9 reviews per location).)
Patients praise
- Convenient location for urgent needs
- Generally efficient service when not busy
- Knowledgeable and compassionate medical staff (PAs and doctors) in some instances
Common complaints
- Rude or unprofessional front desk staff
- Long or unpredictable wait times
- Issues with billing and insurance coding
- Inconsistent quality of medical care, including potential misdiagnoses
- Poor communication regarding wait times and clinic hours
"The worst absolute experience - clinician prescribed medication that I supposedly 'might be allergic to'... This location filed incorrect billing codes which my insurance has had to ask them to re-bill."
— LocalityBiz review of Boston Common location"The key for urgent care is to come in right before they open. I was the first one seen and everyone was kind and understanding... I got in and out pretty quickly and was very satisfied with my care."
— Loc8NearMe review of Boston Common location"The actual care and caregiving staff are good, but the wait can be excessive, even when there are few patients waiting and front desk staff don't always know how long the wait would be."
— Boston Consumers' Checkbook review of Woburn locationSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Mass General Brigham secures $35M gift from Irving Oil – Boston Cambridge Biotech Networks — Feb 4, 2026
- Caring in Good Company - Massachusetts General Hospital Giving — Mar 16, 2026
- Mass General Brigham receives $35M gift for cancer facilities - Becker's Oncology — Feb 5, 2026
- Experts Have Reservations About Proposed MGB-CVS Primary Care Clinics | News | The Harvard Crimson — Sep 24, 2025
- Wellesley Shake Shack's future neighbor: Amazon One Medical office (with MGB) - The Swellesley Report — Jul 14, 2025
Information sourced from the clinic's website as of July 11, 2026.
More urgent care clinics in Boston
AFC Urgent Care Bedford is a walk-in urgent care center serving Bedford and surrounding Massachusetts communities (including Concord, Lexington, Billerica, Carlisle, Lincoln, Acton). Key details: - Open: daily 8am–8pm; no appointment required - Services: non-life-threatening medical care for adults and children over 1; minor injuries (cuts, sprains, fractures), illnesses, on-site labs and digital X-ray with rapid results; occupational health and workers’ compensation; same-day school/sports physicals; vaccines for international travel - Insurance: accepts most major insurances - Location: 154 Great Road, Bedford, MA - Founded: 2017; privately held - Contact: (781) 430-8161 - Website: afcurgentcare.com/bedford If you’re specifically seeking urgent care options in Boston, AFC provides additional locations under the AFC Urgent Care umbrella, including this Bedford site, offering walk-in care with rapid diagnostics and travel/occupational health services. For exact Boston-area options, you may want to search AFC Urgent Care’s other locations or contact their main site.
Mass General Brigham (MGB) is a nonprofit, integrated health system based in Greater Boston, formed in 1994 (formerly Partners HealthCare) and now led by President/CEO Anne Klibanski. It comprises major hospitals including Massachusetts General Hospital and Brigham and Women’s Hospital, plus affiliated hospitals, home care, urgent care, and a health plan. MGB operates as a Harvard Medical School teaching affiliate and reported about $20B in operating revenue with roughly 82,000 employees (as of 2024). For your specific query: Mass General Brigham Express Care in Boston - Express Care locations typically offer walk-in urgent care-style services for non-emergency conditions. - Within Boston, MGB’s Express Care services are designed for quick visits without an appointment, handling common illnesses, minor injuries, and routine care needs, often located in or near major MGB facilities. Key nearby MGB locations in Boston/Cambridge area: - Massachusetts General Hospital (Boston) - Brigham and Women’s Hospital (Boston) - 399 Revolution Dr, Somerville, MA (HQ nearby) - 800 Boylston St, Boston, MA (address used for some patient services) Note: For exact Express Care hours, current locations, and whether a specific Boston Common site offers Express Care, please check the MGB website or contact their patient services.
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