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About

Getlabs brings mobile phlebotomy and at-home diagnostic services to healthcare organizations, enabling same-day, nationwide lab draws and diagnostics at patients’ homes. They partner with clinics and health systems to send trained phlebotomists to patients for blood tests, vitals, and advanced diagnostics, improving patient adherence and care continuity. Key details: - Industry: Hospitals and Health Care; Private company (founded 2018; parent: Function Health, Inc.) - Services: At-home lab visits by mobile phlebotomists; same-day availability nationwide (US and Canada) - Platform: Single platform to manage visits, workflows, and diagnostics; customizable solutions for organizations - Reach: 4 U.S. offices; remote HQ; active nationwide coverage - Funding: $43.0M total funding; 5 prior rounds - Contact: Available via getlabs.com; North American presence includes offices in Santa Monica, CA; Miami, FL; and more If you’re specifically looking for at-home lab visits in Boulder City, NV: Getlabs emphasizes nationwide service readiness, but Boulder City does not appear as a listed office location. They typically coordinate through partner healthcare organizations and may arrange mobile phlebotomy visits in surrounding service areas upon request. For precise availability in Boulder City, contact Getlabs directly or check with a local partner health system that uses Getlabs’ platform.

Clinic Type

Laboratory Services

Address

Remote, US

Phone

+14244385227

Email

press@getlabs.com

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Technology & Equipment

  • mobile phlebotomy
  • lab specimen collection
  • lab delivery to Labcorp and Quest diagnostics
  • at-home diagnostics
  • integration with Apple Health

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Trustpilot: 4.6 out of 5 stars (1,269 reviews)
  • Yelp (Santa Monica location example): Low (varies) (80 reviews)

Patients praise

  • Convenience of at-home service, especially for those with mobility issues or busy schedules
  • Professionalism and kindness of many technicians
  • Painless and efficient blood draw experiences reported by many users
  • Seamless booking and communication via text/email updates when working correctly

Common complaints

  • Unreliable customer service, particularly the lack of direct phone support (AI chatbot only)
  • Reports of no-shows or significant appointment delays
  • Issues with samples not being delivered to labs or delayed results
  • Occasional difficulties with phlebotomy technique and professionalism
  • Concerns regarding billing transparency and misleading pricing disclosures

"Getting my blood work done at home made me feel a lot more comfortable, and provided a patient and private experience. I didn’t feel rushed and I didn’t feel embarrassed to be nervous."

A Sprinkle of Life

"I used Getlabs to collect samples for labwork... neither my doctor nor the processing lab has received any samples or results... I've tried calling... but always get a busy signal."

Better Business Bureau complaint

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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