Primary Care Clinic | Boulder City Hospital
Primary Care • Boulder City, NV • Since 1931
About
Boulder City Hospital (BCH) is a nonprofit healthcare system based in Boulder City, Nevada. Key details: - Location: 901 Adams Boulevard, Boulder City, NV 89005 - Type: Nonprofit hospital and health system - Beds: 82 total (including 25 acute/swing beds); 47-bed long-term care; 10-bed Geriatric Behavioral Medicine Center - Facilities/services: Full-service emergency department (24/7), inpatient care, long-term care, home health agency, physical & occupational therapy, radiology/imaging, laboratory, inpatient dialysis, rehabilitation, and a primary care clinic - Care system: Private; affiliated with UNLV School of Medicine (since 2017); Joint Commission accredited - Size & operations: 47 employees (up ~8% YoY); annual revenue around $40.3M - Opened: November 15, 1931 - Helipad: Yes - Website: bchcares.org - Additional note: BCH and local clinics have engaged in community health efforts, such as offering At-Home COVID-19 self-test kits in 2022. If you’re specifically looking for the BCH Primary Care Clinic in Boulder City, this facility is part of the BCH system and located at the same Boulder City campus.
Clinic Type
Primary Care
Address
Boulder City Primary Care, Boulder City Hospital campus, Boulder City, NV
Phone
(702) 698-8342
jhedland@bchnv.org
Opening Hours
Not published — contact the clinic to confirm hours.
Emergency Care
Emergency Room open 24 hours a day, 7 days a week; go to 901 Adams Boulevard for emergencies; call 911 for life-threatening emergencies
Services Offered
Technology & Equipment
Team
Insurance & Payment
Boulder City Hospital accepts most major insurance plans, including Medicare and Medicaid. Billing team works directly with insurers to process claims.
Self-pay, Copay, Deductible
Languages Spoken
Pricing
FAQs
Does BCH accept Medicare and Medicaid for primary care visits?
Yes. Boulder City Hospital accepts Medicare and Medicaid, as well as most major commercial insurance plans. For self-pay patients, front desk can provide current self-pay rates at the time of booking.
What if I need emergency care outside of clinic hours?
Boulder City Hospital’s Emergency Room is open 24/7. If conditions cannot wait, go to the ER at 901 Adams Boulevard or call 911 for life-threatening emergencies.
How can I contact billing or questions about coverage?
Contact the billing team through the Patient Portal or call (702) 698-8342 during clinic hours.
Can new patients join BCH Primary Care?
Yes. BCH Primary Care welcomes new patients. Call (702) 698-8342 or book online to get started.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- HospitalStats.org (General Patient Rating): Poor (Not explicitly specified (based on general patient satisfaction survey aggregate))
- U.S. News Doctor Finder: Ranges from 4/5 to 5/5 for specific individual practitioners
Patients praise
- Some individual physicians receive high ratings and positive testimonials from patients
- Professional and caring demeanor noted in specific frontline staff members
- Availability of convenient services such as walk-ins, same-day appointments, and on-site imaging
Common complaints
- Reports of poor communication by staff and doctors
- Concerns regarding inconsistent or high billing practices
- Allegations of slow or unresponsive administrative services, such as delays with referrals
- Negative feedback specifically regarding the emergency room experience
"Mary Ann on the front desk is awesome she is professional and caring."
— BusinessYab Review"the employees keep telling me to wait or then they tell me they can't find my refferal I have 2 rods in my whole spine... they're playing games with me..."
— BusinessYab Review"A recurring thread among reviews is concern over inconsistent billing practices and significant charges for brief visits."
— Seniors.fyi aggregate analysisSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- eClinicalWorks and Sunoh.ai Assist Boulder City Primary Care Improve Efficiency — Jan 14, 2026
- eClinicalWorks and Sunoh.ai Assist Boulder City Primary Care in Improving Efficiency by 27% — Jan 14, 2026
- What is a critical access hospital? | Boulder City Review — Nov 28, 2025
- CEO: ‘We’re always climbing an uphill battle’ | Boulder City Review — Mar 27, 2026
- Layoffs hit Boulder City Hospital with change in provider type — Mar 4, 2026
Information sourced from the clinic's website as of July 11, 2026.
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