Bourne | Primary Care | Family Medicine
Family Medicine • Bourne, MA • 7 urgent care locations (as part of Atrius Health) locations
Clinic Type
Family Medicine
Address
Bourne office, off Waterhouse Road near Route 28
Phone
(not provided)
newsroom@optum.com
Opening Hours
Family Medicine: Monday – Friday, 8:00am – 12:00pm and 1:00pm – 5:00pm; Walk-in lab services: Monday – Friday, 8:00am – 12:00pm and 1:00pm – 4:15pm; Urgent Care open weekdays (most until 8pm) and weekends/ some holidays
Emergency Care
Medical advice available 24/7 by telephone; urgent care locations listed; after-hours triage via nurse practitioners/physician assistants
Services Offered
Technology & Equipment
Insurance & Payment
Appointment-only (no walk-ins), Sick visits via MyHealth Online (requires account)
Languages Spoken
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FAQs
Is Atrius Health open for walk-in care?
Atrius Health operates on an appointment-only basis, and we do not offer walk-in care.
How can I book urgent care if my regular times don’t work?
Atrius Health patients can be seen by appointment at any of our seven urgent care locations. To book an urgent care visit, call your provider’s office.
What are the urgent care locations and hours?
Urgent Care is offered at Boston (Kenmore), Braintree, Burlington, Norwood, Peabody, Plymouth, and Somerville; hours vary by location—visit the Urgent Care page for hours.
How can I get medical advice after hours?
Call your doctor’s office; follow prompts to reach the after-hours triage service staffed by nurse practitioners and PAs with access to your EMR.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (PMG Family Practice-Bourne): 2.1/5 stars (7 reviews)
Patients praise
- Individual physicians (e.g., Dr. Smith, Dr. Flynn, Dr. Zweig) are frequently praised for their bedside manner and expertise
- Patients value thorough, personalized care when they are able to access it
- Specific departments, such as physical therapy, have received high praise for their staff and flexibility
Common complaints
- Difficulty scheduling appointments and long wait times for availability
- Poor communication, specifically with phone staff and return calls
- Reports of rude or unprofessional front-desk personnel
- Concerns regarding billing issues or incorrect medical information provided
"You can never get in to see a Dr. I switched over to this practice a year ago and have seen my Dr. one time."
— Birdeye Reviewer"Dr. Michael Smith is a great primary care Doctor! My 1st visit approximately 1 1/2 yrs ago, he spent almost 3 hours talking to me and getting to know everything about me."
— LocalityBiz Reviewer"All the receptionist are rude and unprofessional !!!"
— LocalityBiz ReviewerSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Brian C. Kun, DO - Family Medicine - Marina del Rey Primary Care | UCLA Health — Mar 30, 2026
- Dr. Sarah E Brown, MD - La Crosse, WI - Family Medicine, Internal Medicine — Apr 23, 2026
- Dr. Philip Bernard, MD - Solon, OH - Family Medicine - Request Appointment — Jun 29, 2026
- Phillip M. Brough, MD - Kaysville, UT - Family Medicine - Schedule Appointment — Apr 10, 2026
- Dr. Margaret K. Behr, DO - Cranberry Twp, PA - Family Medicine - Book Appointment — Apr 10, 2026
Information sourced from the clinic's website as of July 11, 2026.
More family medicine clinics in Bourne
Community Health Center of Cape Cod (CHCOC) is a nonprofit, patient-centered medical home offering integrated primary care, dental, optometry, and behavioral health services across nine offices in Massachusetts (HQ in Mashpee). Founded in 1998, it serves children, adults, and families on Cape Cod, with a mission to improve community health regardless of ability to pay. Contact: info@chcofcapecod.org; main phone options include 508-477-7028. Key Bourne location: 123 Waterhouse Road, Bourne, MA 02532.
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