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Cape Cod Healthcare offers Bourne-area primary care through its wide network of affiliated services. While the page for “Bourne Primary Care” isn’t shown in the highlights, Cape Cod Healthcare (a nonprofit with 22 locations across Cape Cod) provides primary and specialty care, a primary care network, and extensive health services. If you’re seeking Bourne-specific primary care, you’ll likely find a Cape Cod Healthcare primary care physician or clinic within their network or at nearby offices on Cape Cod (e.g., Hyannis, Orleans, Chatham). For exact Bourne-location details, check Cape Cod Healthcare’s site or contact their main line at 508-771-1800.

Clinic Type

Internal Medicine

Address

1 Trowbridge Place, Bourne, MA 02532

Phone

Main: 774-552-3212

Email

CCHInterpreterServices@CapeCodHealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Internal Medicine
  • Family Medicine
  • Primary Care
  • Wellness exams
  • Annual physicals
  • Well Woman visits
  • Care coordination
  • Transition of Care

Team

  • Bourne Primary Care — Primary Care Clinic

Insurance & Payment

Languages Spoken

FAQs

What is a Primary Care Physician (PCP)?

A Primary Care Physician (PCP) plays a critical role in the healthcare of you and your family. Our expert physicians are board-certified in either internal or family medicine, and offer a wide breadth of knowledge and experience. Together with an experienced and compassionate group of physician assistants and nurse practitioners, they form a team of providers, coordinating care and treatment backed by the full resources and technology of the Cape Cod Healthcare system.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Google My Business (as cited by local directory): 3.3/5 (8 reviews via Google My Business)

Patients praise

  • Patients feel heard and well-cared for by specific physicians
  • Some doctors are praised for being thorough, kind, and professional during appointments
  • Flexible scheduling and supportive care for some patients
  • High satisfaction with long-term providers like Dr. Marcia Franklin

Common complaints

  • Unresponsive administrative staff, including difficulty with phone communication and returning calls
  • Issues with appointment scheduling, including frequent rescheduling and long wait times
  • Complaints regarding rude or unprofessional receptionist staff
  • Reports of incorrect information provided over the phone and billing/insurance misunderstandings

"All the receptionist are rude and unprofessional !!!"

Online user review

"This place is a joke. No one returns call and no one knows what they are doing."

Online user review

"I have been a patient of Marcia Franklin for 31 years. She is wonderful. Yes, she listens, and explains... so I do not mind waiting for her if her schedule is a little behind, knowing she spends appropriate time with her patients."

Online user review

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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