Western Kentucky Orthopaedic and Neurosurgical Associates
Orthopedics • Bowling Green, KY
About
Western Kentucky Orthopaedic and Neurosurgical Associates provides orthopaedic and neurosurgical care with locations in Bowling Green, Russellville, Franklin, and Glasgow, Kentucky. Services include orthopaedic surgery, sports medicine, spine surgery, joint replacements using robotic technology, interventional pain management, physical therapy, occupational therapy, and on-site diagnostic imaging with digital X-ray and MRI.
Clinic Type
Orthopedics (multi-location group)
Address
Practice Location -1 165 Natchez Trace, Suite 100 Bowling Green, KY 42103; Practice Location -2 1405 Nashville Street Russellville, KY 42276; Practice Location -3 1112 South Main Street Franklin, KY 42134; Practice Location -4 1330 North Race Street Glasgow, KY 42141
Phone
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Opening Hours
8:00 AM - 12:00 PM on Fridays
Website
Services Offered
Technology & Equipment
Insurance & Payment
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Languages Spoken
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FAQs
What are the practice locations?
Practice Location -1 165 Natchez Trace, Suite 100 Bowling Green, KY 42103; Practice Location -2 1405 Nashville Street Russellville, KY 42276; Practice Location -3 1112 South Main Street Franklin, KY 42134; Practice Location -4 1330 North Race Street Glasgow, KY 42141.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- MapQuest: 8 ratings (on MapQuest platform) (8 reviews)
Patients praise
- Professionalism and skill of specific surgeons in successful procedures (e.g., knee, shoulder, and hip replacements)
- Efficient and timely care for certain urgent conditions or injuries
- Kind, personable, and thorough interactions with specific doctors and staff members
Common complaints
- Dissatisfaction with physician accessibility and personal interaction (e.g., being sent to APRNs instead of doctors)
- Concerns regarding communication, professionalism, and perceived high egos among staff
- Scheduling issues, including last-minute cancellations of surgeries and long wait times for appointments
"The place used to be great. Their egos are so high now, they talk to you like you're some low life loser off the streets."
— MapQuest (User Review)"Dr. Heltsley was amazing. I fell and tore my shoulder in 3 places and was in horrible pain. He got me in right away and scheduled my total reverse shoulder replacement and even worked me in before the end of the year. Awesome!!"
— WKONA Official Website (Patient Testimonial)"I came to WKONA for chronic shoulder and neck pain I've had since 2020. The doctor didn't even review my MRI--he sent in the APRN, who told me surgery wasn't necessary and tried to refer me to a..."
— MapQuest (User Review)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- D1 Sports: D1 and WKONA Host Concussion Screening Clinic — Jul 3, 2026
- D1 Sports: September 2012 — Jun 19, 2026
- Orthopaedic Institute of Western Kentucky Data Breach Exposes SSNs — Mar 5, 2026
- Orthopaedic Institute of Western Kentucky suffers data breach - Becker’s Spine Review — Mar 6, 2026
- Dr. Lauren A. Protzer, MD - Orthopedic Surgeon in Bowling Green, KY — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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