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Summary: Med Center Health is a nonprofit, integrated health system based in Bowling Green, KY, serving Southcentral Kentucky. It operates multiple hospitals (Bowling Green, Albany, Caverna/Horse Cave, Franklin, Russellville, Scottsville) with 529 acute care beds, 110 extended care beds, and 600+ on-staff clinicians across 50+ specialties. The system employs 4,000+ staff and over 200 employed providers, offering substantial community benefit (about $123 million in FY 2023). It emphasizes expanded access to innovative healthcare and has a presence in Bowling Green as its headquarters. If you’re seeking pediatric care specifically, Med Center Health provides pediatric services across its facilities through its network of physicians and advanced practice providers, though you may want to contact the system directly for exact pediatric specialties, locations, and current pediatric programs. Contact: info@medcenterhealth.org or (270) 745-1500 / (270) 745-1000.

Clinic Type

Pediatrics

Address

The Medical Center at Bowling Green, Bowling Green, KY

Phone

+12707451000

Email

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Pediatric care
  • Family medicine
  • Pediatrics
  • Specialty pediatric care (Norton Children’s Hospital Outpatient Center)

Insurance & Payment

Languages Spoken

FAQs

What services are offered for children?

Well Child Exams, School Exams, Immunizations/Vaccinations, Preventive Care, Treatment for illnesses and minor injuries.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades (Dr. Zahid Fraser): 4.7 out of 5 (7 reviews)
  • WebMD (Dr. Zahid Fraser): 4.5 out of 5 (35 ratings)
  • Healthgrades (Dr. Kelly Kries): 4.6 out of 5 (10 reviews)
  • Healthgrades (Dr. Lori Witcher): 5.0 out of 5 (2 reviews)
  • Healthgrades (The Medical Center at Bowling Green overall): 68% (recommendation rate)

Patients praise

  • Individual pediatricians (e.g., Dr. Kries, Dr. Fraser, Dr. Witcher) are frequently praised for being knowledgeable, compassionate, and attentive
  • Pediatric staff are often described as caring and professional in clinic settings
  • Many patients report high satisfaction with individual provider care and accessibility for sick visits

Common complaints

  • Negative experiences with staff and nurses, including perceived rudeness and lack of attentiveness
  • Complaints regarding long wait times and perceived incompetence
  • Concerns about hospital cleanliness and patient care standards during inpatient stays

"Hands down the best pediatrician in Bowling Green. She is not only knowledgeable, but kind and compassionate as well. She listens and does not rush you out the door."

Healthgrades (Dr. Kelly Kries Review)

"Unbelievably rude staff who couldn't be bothered to interrupt their pizza party to help us or anyone for that matter. Spent hours and hours waiting finally left before being seen by the physician."

MedicalRecords.com (General Hospital Review)

"They let my grandmother's oxygen sat levels to drop to 60 and while alarms are going off I had to run to get help."

Reddit (General Hospital Review)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Bowling Green, KY·Pediatrics

Norton Children’s Medical Group does not appear to have a distinct Bowling Green location listed in the provided content. Norton Children’s is a nonprofit pediatric system based in Louisville, KY (Norton Healthcare), with four U.S. offices primarily in Louisville and surrounding areas. The materials mention services in pediatric cancer, heart, neurology, neurosurgery, orthopedics, and more, but no Bowling Green-specific address or clinic within the Norton Children’s Medical Group. If you’re seeking Norton Children’s care in Bowling Green: - The centralized Norton Children’s Hospital network is Louisville-based; Bowling Green patients typically access services through Norton Healthcare in the Louisville region or via affiliated providers. - No Bowling Green address is shown in the provided data; you may want to check Norton Healthcare’s site or contact 502-629-6000 for the nearest Norton Children’s facility or to confirm if a Bowling Green location exists under Norton Children’s Medical Group.

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