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About

Monument Health is a nonprofit, integrated health care system headquartered in Rapid City, SD, serving western South Dakota and eastern Wyoming. It operates 5 hospitals, 40+ clinics, and 33 medical specialties across 20 communities, with more than 4,500 clinicians and caregivers. The system includes locations in Rapid City, Custer, Sturgis, Deadwood, Spearfish, and other western SD towns, and provides a wide range of services including primary care and specialty care through its network. If you’re specifically looking for the Box Elder area, Monument Health has a presence in western South Dakota, though the Box Elder Clinic isn’t listed among the main location addresses; you may want to check Monument Health’s site for the latest Box Elder or nearby Family Doctor options.

Clinic Type

Laboratory Services

Address

Box Elder Clinic, Box Elder, SD 57719

Phone

+1-605-755-2273

Email

MyChartHelp@monument.health

Opening Hours

Urgent Care and Family Medicine: seven days a week, 7 a.m.–7 p.m.

Emergency Care

Urgent Care (immediate medical attention)

Services Offered

  • Laboratory Services
  • Urgent Care
  • Family Medicine
  • X-ray
  • laboratory capabilities
  • immediate medical attention
  • next-day pick-up location for Rapid City Home+ Pharmacy

Technology & Equipment

  • X-ray
  • laboratory capabilities
  • Urgent Care exam rooms
  • Family Medicine exam rooms

Insurance & Payment

Languages Spoken

FAQs

What services does Monument Health Box Elder Clinic offer?

Family Medicine, Primary Care, Urgent Care

What are the hours for the clinic?

8:00 AM - 5:00 PM (Mon-Fri); Closed Today on weekends/holidays per schedule shown

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 4.9 out of 5 stars (14 reviews)

Patients praise

  • Availability of board-certified Family Medicine physicians
  • Offers primary care, urgent care, laboratory services, and medical imaging in one location
  • High rating reported on local review platform (4.9/5)

Common complaints

  • Billing disputes and coding issues with Monument Health system generally
  • Difficulties with collections and communication regarding medical bills

"...the facility has refused to properly bill the visit. Despite numerous phone calls... I have been met with extremely disrespectful and unhelpful behavior from their collections staff."

Better Business Bureau complaint regarding Monument Health Rapid City Hospital, Inc.

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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