Audiology Clinic | Boys Town National Research Hospital
Audiology • Boys Town, NE • Since 1977 • Multiple locations including Munroe Meyer Institute and Council Bluffs locations
About
Boys Town National Research Hospital is a nonprofit pediatric-focused hospital system (founded 1977) based in Boys Town, Nebraska, with five U.S. offices including Omaha. It is a leader in pediatric care and research, especially in childhood deafness, speech-language development, audiology, visual impairment, and pediatric neuroscience. Services include pediatric care across 25+ specialties (notably ear, nose, throat, audiology, orthopedics, gastroenterology, ophthalmology, pulmonology, and behavioral health), along with outpatient procedures and extended inpatient care. The hospital employs ~374 staff and operates a pediatric-focused network with Boys Town Pediatrics in the Omaha area. It maintains a strong emphasis on audiology-related services and research, hosting professional education events and expanding community access to hearing tests. Contact: healthinfo@boystownhospital.org; main phone lines: (531) 355-1234, (531) 355-6540. Addresses include 555 N 30th St, Omaha, NE and 14000 Boys Town Hospital Rd, Boys Town, NE.
Clinic Type
Audiology
Address
Audiology Clinic locations: Munroe Meyer Institute location and Council Bluffs clinic (exact street addresses not provided)
Phone
531-355-6520
BTNRH.VolunteerProgram@boystown.org
Opening Hours
Hearing aid clean and care clinic: Monday to Friday 10:00 a.m. to 11:45 a.m.
Services Offered
Technology & Equipment
Insurance & Payment
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Service fees due at time of service for hearing aids not purchased at Boys Town or outside warranty period
Languages Spoken
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FAQs
What audiology services are offered?
Hearing evaluations, hearing aids, custom ear molds, assistive listening devices, balance and vestibular testing, and related audiology services.
What are the hours for the first-come, first-served hearing aid clean and care clinic?
Monday to Friday from 10:00 a.m. to 11:45 a.m.
Where are the audiology locations listed?
Downtown Omaha, Pacific Street (Boys Town), 7205 West Center Road (Omaha), 6902 Pine St (Omaha), Council Bluffs Clinic, and Audiology at Munroe Meyer Institute.
How can I contact for hearing aid adjustments or related services?
Call 531-355-6520.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- HealthyHearing: 4.5 / 5 stars (16 reviews)
- Birdeye (Downtown Clinic): 4.1 / 5 stars (18 reviews)
- Birdeye (Ear, Nose & Throat): 4.4 / 5 stars (33 reviews)
- TrustReviewers (West Hospital): 4.7 / 5 stars (85 reviews)
- HealthyHearing (Ear, Nose and Throat Institute): 3.8 / 5 stars (5 reviews)
Patients praise
- Knowledgeable and thorough clinical staff and audiologists
- Professional and friendly care for pediatric patients
- Detailed and efficient hearing testing processes
- Positive experiences with specific physicians and nursing staff
Common complaints
- Difficulties with appointment scheduling and high call wait times
- Frustrations with administrative processes and billing/insurance coordination
- Customer service complaints regarding front desk staff interactions
- Concerns regarding post-surgical care and recovery policies for children
"I am appalled at the incredible unprofessionalism of Nancy at the front desk in her abject refusal to assist me in making an appointment... What a complete and disgraceful failure of customer service."
— HealthyHearing review"Their appointment scheduling system sucks. It takes more than 45 mins on call for just scheduling a new audiology appointment."
— Birdeye review"Seemed very knowledgeable about what she was doing and was very pleasant to work with."
— HealthyHearing reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Boys Town Research on the Road | Boys Town Research — Feb 10, 2026
- Boys Town Working with Amazon Web Services to Launch AI-Powered Pediatric Hearing Aid Platform | Boys Town National Research Hospital — Jan 30, 2026
- Heather Porter, Au.D., Ph.D., Honored with Bernthal-Beukelman Service-Leadership Award | Boys Town Research — Dec 3, 2025
- New Technology Could Reduce Uncomfortable Fittings for Kids with Hearing Loss | Boys Town — Jan 23, 2026
- Listen Closely: Baby Talk Tool Reveals Developmental Clues | Boys Town Research — Jul 1, 2026
Information sourced from the clinic's website as of July 11, 2026.
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