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Clinic Type

Pediatric Hematology

Address

—

Phone

800-652-1999

Email

clewis@answers4families.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

—

Insurance & Payment

—

Languages Spoken

—

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.8 out of 5 stars (20 reviews)
  • Birdeye (aggregating Google reviews): 4.1 out of 5 stars (18 reviews)
  • HealthyHearing: 4.5 out of 5 stars (overall hospital rating) (16 reviews)

Patients praise

  • High level of medical expertise and specialized care
  • Compassionate, thorough, and patient-centered doctors and staff
  • Clear communication and detailed explanations of care plans
  • Effective pediatric neurology and audiology services
  • Effective use of telehealth for ongoing support

Common complaints

  • Difficulties with scheduling and appointment management
  • Frustration regarding billing processes and insurance coverage issues
  • Reports of unprofessional or dismissive staff interactions
  • Negative past experiences related to long-term behavioral health treatment at the main facility

"Dr. Madhavan and everyone we’ve had exposure to at Boys Town has really given me this assurance that I made the right step in converting her care over to Boys Town."

— Patient story published by Boys Town Hospital

"I’m 23 years old and still have nightmares about when I was taken to this place. It’s been a decade since I was placed at Boys Town Hospital for behavioral issues, and I’m still dealing with the emotional scars."

— Review aggregated by Birdeye

"I am appalled at the incredible unprofessionalism of Nancy at the front desk in her abject refusal to assist me in making an appointment."

— Review from HealthyHearing

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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- Boys Town National Research Hospital is a nonprofit pediatric care and research center founded in 1977, headquartered in Boys Town, Nebraska, with a presence in Omaha and international involvement (Italy). - Core offerings include pediatric care and a wide range of specialties (over 25), notably ear, nose & throat/audiology, orthopedics, gastroenterology, ophthalmology, pulmonology, neurology, development/behavioral health, and residential treatment. - Key programs focus on childhood deafness, visual impairment, pediatric neuroscience, and clinical research; institutionally recognized for contributions to hearing, communication, and neuroscience. - Services include outpatient procedures, extended inpatient care, surgical and ICU capabilities (Pediatric Intensive Care Unit), and a large pediatric multidisciplinary team (over 100 physicians/providers; 374 employees). - Major location details: 5 offices in the United States (primarily in Omaha and Boys Town, NE). Notable campus services include Boys Town Pediatrics with multiple Omaha-area offices.

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