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About

Summary: Boys Town National Research Hospital is a nonprofit pediatric care and research center founded in 1977 and headquarters in Boys Town, Nebraska, with multiple Omaha-area offices. It offers comprehensive pediatric services, including pediatric neurology among over 25 specialties (e.g., orthopaedics, ENT/audiology, gastroenterology, ophthalmology, pulmonology, behavioral health). The hospital supports inpatient, surgical, and pediatric intensive care (PICU) and operates Boys Town Pediatrics across the Omaha region. It is a leading research hospital with national leaders in genetics, neuroscience, hearing, language, vision, and speech disorders, integrating clinical care with ongoing pediatric neuroscience and other research. It serves more than 60,000 children and families annually from across the U.S. The organization has about 374 staff and 100+ physicians/providers, with annual revenue around $25 million. Since 2019, its pediatric neuroscience program has expanded as both clinical practice and research. Primary locations: HQ at 14000 Boys Town Hospital Rd, Boys Town, NE 68010; other offices include 555 N 30th St, Omaha, NE 68131.

Clinic Type

Pediatric Neuroscience

Address

555 N 30th St, Omaha, NE 68131; 575 S 70th St Suite 300, Lincoln, NE 68510; Maple Street Clinic, 3838 N 167 Ct, Omaha, NE 68116; Pacific Street Clinics - 14080, 14080 Boys Town Hospital Rd, Boys Town, NE 68010

Phone

531-355-1234

Email

BTNRH.VolunteerProgram@boystown.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

  • Pediatric Neurology
  • Pediatric Neuroscience
  • Pediatric Epilepsy Program
  • Pediatric First-Time Seizure Clinic
  • Pediatric Neurogenetics and Rare Disease Clinic
  • Pediatric Headache Clinic
  • Pediatric Neuroscience imaging
  • Pediatric Neurodevelopment

Technology & Equipment

  • Advanced on-site imaging capability

Team

  • Isabella Herman, Pediatric Neurology physician; board-certified; fellowship-trained — M.D., Ph.D.
  • Melissa Kerr — APRN, CPNP-BC
  • Yancheng Luo — M.D.
  • Shaguna Mathur — M.D.
  • Valeria Naranjo — M.D.
  • Mohaned Osman — M.D.
  • Felicia Rieman — APRN, FNP-BC
  • Maddison Wagner — MSN, CPNP-PC

Insurance & Payment

—

Languages Spoken

—

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye: 3.0 to 5.0 stars (varies by source/profile) (Approximately 3-8 reviews specific to Neurology clinic profiles)
  • Birdeye (Downtown Clinic): 4.1 stars (18 reviews)

Patients praise

  • Clinical expertise and thorough diagnostic process
  • Physicians described as patient, knowledgeable, and easy to talk to
  • Successful outcomes for complex conditions like epilepsy and seizures
  • Supportive and family-centered care approach
  • Helpful diagnostic technology and patient-friendly environment

Common complaints

  • Difficulty scheduling appointments and long wait times
  • Issues with billing and insurance coverage acceptance
  • Customer service and administrative communication challenges
  • Concerns regarding refusal of service or specific clinic policies

"In one visit, Dr. Herman did more for me than Childrens has done in 10 years when it comes to my eldest daughter."

— Patient review on Birdeye

"Unfortunately, the day before our appointment, they called to cancel. They actually rescheduled us for a few days later and we felt some hope. However, the day before that appointment they called to cancel on us again."

— Patient review on Birdeye

"The neurology department here, for me, means… life... They cared so much that they wanted to do everything that they could to try to help him."

— Patient story published by Boys Town Hospital

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Boys Town, NE·Pediatric Neuroscience

Boys Town (Father Flanagan’s Boys’ Home) is a Nebraska-based nonprofit founded in 1917 by Edward J. Flanagan. It operates as a national research hospital and child/family services organization, focused on saving and improving the lives of children through psychology, counseling, crisis intervention, foster care, education, and related support. Headquarters are in Boys Town, NE, with multiple U.S. offices and operations extending internationally. The site highlights its mission to care for children and families, research opportunities, success stories, and ongoing programs, along with organization details (employees, revenue, contact info). Notable context mentions ongoing coverage about expansion, abuse lawsuits, and community involvement. If you’re looking for Boys Town’s role in Omaha’s “Best of Omaha,” this page confirms its local presence and community impact in the Omaha area (Headquarters in Boys Town, NE) and its broader services.

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Boys Town, NE·Pediatric Neuroscience

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