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About

Summary: Riley Podiatry Associates is part of South Shore Health, a nonprofit health system based in South Weymouth, MA. South Shore Health offers comprehensive care including primary/specialty, hospital, surgical, home health, and wellness services, and operates several entities (South Shore Hospital, South Shore Medical Center, South Shore VNA, Health Express, South Shore Health Foundation, and The Friends of South Shore Health). The organization partners with academic medical centers in Boston to provide advanced care. South Shore Health is the largest independent health system in Southeastern Massachusetts with around 1,900 employees and annual revenue of approximately $310.3 million (founded 1922). Headquarters: South Weymouth, MA. Contact: info@southshorehealth.org; 781-624-8800. Location relevant to Riley Podiatry Associates: Braintree is not listed as a current South Shore Health location; main facilities are in Weymouth and Boston area, MA.

Clinic Type

Podiatry

Address

409 Pond Street, Braintree, MA 02184, United States

Phone

Main Line 781-624-8800

Email

patientexperience@southshorehealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Services Offered

Team

  • Riley Podiatry Associates — Clinic

Insurance & Payment

Languages Spoken

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Birdeye, Experience.com, Healthgrades: 5 out of 5 stars (based on small sample sizes) (1-3 reviews depending on platform)

Patients praise

  • doctor professionalism and clear explanations
  • kind and patient care, particularly with special needs patients
  • welcoming and friendly office staff experiences reported by some patients

Common complaints

  • allegations of hostile interactions in the waiting room
  • complaints about office staff behavior and communication regarding insurance
  • reports of long wait times for appointments

"Dr. Riley made me feel at ease while examining me. She clearly explained the cause of my foot discomfort and provided multiple recommendations to alleviate my pain. The receptionist, Ashley was very welcoming and friendly."

Birdeye user review

"Dr Riley never lost patience or raised his voice, he explained everything he was doing to my son... Despite my sons extreme sensitivity to all sensory experiences, Dr Riley was able to complete the procedure without incident."

Unilocal user review

"THE HARASSING TREATMENT I GOT AND THE INCOMPETENT IGNORANCE FROM THE ASSISTANT ASHLEY IS UNFORGIVABLE."

WebMD user review (Joanne M.)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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