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About

Brattleboro Family Eye Care is a small, private eye care clinic based in Brattleboro, Vermont. It offers eye care services including exams, eyeglasses (designer frames), contact lenses (with rebates), a lab, and eyeglasses/contacts inventory. The practice operates from multiple Brattleboro locations (all at 328 Western Ave, Brattleboro, VT 05301) and is currently not accepting new patients. The team comprises 2 employees (specialists) and the clinic has a modest online presence with monthly visits around 1,056. Contact numbers: 802-254-9012 or 802-251-1076.

Clinic Type

Optometry

Address

328 Western Avenue, Brattleboro, VT 05301

Phone

802-254-9012

Email

Opening Hours

Monday 8:30 AM – 5:00 PM; Tuesday 8:30 AM – 5:00 PM; Wednesday 8:30 AM – 5:00 PM; Thursday 8:30 AM – 5:00 PM; Friday 8:00 AM – 3:00 PM; Saturday Closed; Sunday Closed

Emergency Care

Available (emergency eye care services page referenced)

Services Offered

  • eye exams
  • advanced technology eye care
  • emergency eye care
  • optical services
  • eyeglasses
  • contact lenses
  • lab services
  • neurolenses
  • OCT screening

Technology & Equipment

  • digital ocular photography
  • static perimetry
  • corneal mapping
  • automated refraction
  • on-site optical lab
  • OCT (Optical Coherence Tomography)
  • Neurolenses
  • Retinal Photos

Insurance & Payment

Languages Spoken

  • English

FAQs

Do you accept new patients?

We are not accepting new patients at this time.

Awards & Accreditations

  • Best of the Best Award for Eye Care Professionals in the Greater Brattleboro Area
  • Brattleboro Reformer Reader's Choice Award

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp: 4.0 out of 5 stars (14 reviews)

Patients praise

  • knowledgeable and friendly staff/doctors
  • high quality of care and equipment
  • accommodating to emergency needs

Common complaints

  • difficulty finding a correct prescription
  • discouragement regarding purchasing glasses from the office

"The doctors and staff are great - very knowledgeable, friendly and really take the time to know each patient."

Yelp reviewer Letitia G.

"In three exams over about a year, Dr Fidler was unable to find a prescription that worked for my eyes. my lenses were corrected too strongly;"

Yelp reviewer

"Very good Doctor found my eye problem, Needed to get surgery to fix, I don't recommend buying glasses from them"

Reviewer Robert Leete

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Brattleboro Memorial Hospital (BMH) is a nonprofit, community hospital in Brattleboro, Vermont, founded in 1904. It features about 61 beds and a broad services mix including orthopaedics, primary care, radiology, emergency, and physical therapy. BMH has a medical staff of over 130 board-certified physicians and underwent a notable $22.7 million expansion in 2022 ( Ronald Read Pavilion), funded in part by a donation from Ronald Read. The hospital operates as a nonprofit with multiple offices, headquarters at 17 Belmont Avenue, Brattleboro, VT, and serves the greater Brattleboro/tri-state area. For Austin Family Eye Care specifically affiliated with BMH, there is no direct information provided in the page excerpt beyond BMH’s general services and location. If you’re seeking Austin Family Eye Care’s presence or services at BMH, I can look for more targeted details.

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