Cool Springs Internal Medicine & Pediatrics
Internal Medicine • Brentwood, TN • 2 (Franklin and Brentwood) locations
About
Cool Springs Internal Medicine & Pediatrics (Brentwood, TN) is a private healthcare practice offering internal medicine and pediatric services. Key points: - Locations: 3 offices in Tennessee, including Brentwood at 1607 Westgate Cir, Brentwood, TN 37027. - Services: Board-certified physicians and nurse practitioners provide internal medicine and pediatric care with personalized treatment. - Availability & insurance: Accepts most major insurance plans. - Team & scale: Relatively small practice with a dedicated medical team; part of Cool Springs Internal Medicine & Pediatrics, PLLC. - Contact: Main Brentwood location and other offices can be reached via listed phone numbers and the parent practice website. If you’re specifically seeking Brentwood proximity, this practice serves both Brentwood and nearby Franklin communities with coordinated internal medicine and pediatric care. For precise appointment availability, it’s best to contact the Brentwood office directly.
Clinic Type
Internal Medicine
Address
Franklin and Brentwood, Tennessee
Phone
615-376-8195; 615-435-3854
infocsimp@summithealthcare.com; info@csimp.net
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
Technology & Equipment
Team
Insurance & Payment
We accept most major insurance plans. Please contact the medical office for all insurance related questions.
Languages Spoken
—
FAQs
Do you accept most major insurances?
Yes, we accept most major insurances.
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: positive
- Google, Yelp, Facebook, Healthgrades, and practice website: Approximately 4.6 out of 5 stars (aggregated across multiple platforms)
Patients praise
- Knowledgeable, attentive, and empathetic providers who take time with patients
- Helpful and prompt nursing and support staff
- Convenient access to care through on-site urgent care and walk-in options
- Positive long-term patient relationships and satisfaction with patient portals/communication
Common complaints
- Billing and administrative issues, particularly with corporate management and insurance processing
- Reports of poor communication or lack of follow-up from the billing department
- Occasional complaints regarding bedside manner or lack of compassion from specific providers, particularly in urgent care settings
- Frustrations during ownership or management transitions
"I have never had a bad experience here, both through the walk in or regular clinic. Macy Nelms is my primary provider and has always listened to my concerns and treated me kindly."
— LocalityBiz user review"The NP named Payten was absolutely awful when we went in with our 1 year old. No compassion or bedside manner and completely condescending."
— LocalityBiz user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Williamson Health Announces Opening of New Primary Care Clinic in Cool Springs | Williamson Health — Sep 17, 2025
- Portela Pediatrics and Friends opens in Cool Springs | Business | williamsonherald.com — May 29, 2026
- New Primary Care Providers Join Williamson Health Medical Group - Williamson Source — Sep 29, 2025
- Williamson Weekly: Williamson Health Opens Cool Springs Clinic | News | williamsonscene.com — Sep 17, 2025
- Williamson Health announces opening of new primary care clinic in Cool Springs | | williamsonherald.com — Oct 2, 2025
Information sourced from the clinic's website as of July 11, 2026.
More internal medicine clinics in Brentwood
Summary: The page describes Ascension Saint Thomas, a nonprofit health system based in Nashville, TN with a 125-year history. It operates more than 300 sites of care, including 18 hospitals and various joint ventures, clinics, and specialty facilities across Middle Tennessee and beyond. Core services include primary and advanced specialty care, urgent care, women’s health, heart, spine, and kidney transplant programs, plus physical therapy and other medical services. The organization emphasizes its faith-based, nonprofit status and its presence in the United States (primarily Tennessee) with international affiliations. Key local addresses for the Brentwood/Nashville area are not provided; rather, the listed U.S. offices are in Murfreesboro and Nashville, TN. If you’re specifically seeking internists near Brentwood, TN connected to Ascension Saint Thomas, you may want to search for internal medicine or primary care physicians within Ascension Saint Thomas Medical Group in Brentwood or nearby Nashville locations.
Comparing your options?
See other internal medicine clinics in Brentwood, or search the full directory by insurance, ratings, and more.