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Ballad Health operates a Family Medicine Clinic in Bristol associated with the Ballad Health system. The Bristol location is part of Ballad Health’s network of care facilities and is likely staffed by Ballad Health Medical Associates providers and family medicine clinicians. The page highlights general Ballad Health leadership, system-wide roles, and recent staffing/news posts, including new clinician hires and updates from Ballad Health’s social/communications feed. If you’re seeking specific details (clinic address, hours, providers at Bristol Exit 7, or appointment options), you may want to visit the Ballad Health Bristol Exit 7 location page or contact Ballad Health directly for the exact clinic listing and schedule.

Clinic Type

Family Medicine

Address

Bristol, VA

Phone

276-466-0584

Email

Paula.Whitehead@balladhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Available (virtual urgent care and online scheduling)

Emergency Care

Urgent Care available; virtual urgent care; after-hours care via urgent care

Services Offered

  • Family Medicine
  • Primary Care
  • Pediatrics (for children)
  • Urgent Care (via nearby Urgent Care Bristol)
  • Telehealth (virtual urgent care)
  • MyChart patient portal
  • Immunizations
  • Preventive care
  • Annual physicals
  • Well-child care
  • School and sports physicals
  • Chronic disease management
  • Nurse practitioner services
  • Care coordination/referrals

Technology & Equipment

  • MyChart online portal
  • Telehealth services
  • Electronic health records (MyChart)
  • Online scheduling
  • Virtual urgent care

Team

  • Ballad Health Medical Associates Family Medicine Bristol at Exit 7, Board-certified primary care physicians and nurse practitioners — Primary Care Clinic

Insurance & Payment

—

Languages Spoken

—

FAQs

Do you offer same-day or next-day appointments for established patients?

Yes—same-day and next-day appointments are available for established patients.

Is online scheduling available for existing patients?

Yes—online scheduling is available for existing patients.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye/Google aggregate: 3.8 out of 5 stars (19 reviews (via Birdeye))

Patients praise

  • Friendly, helpful, and caring staff
  • Providers take time to listen and explain medical information clearly
  • Professional and respectful environment
  • Down-to-earth, approachable communication style

Common complaints

  • Past reports of rude staff, although recent feedback suggests improvement

"NP. Charise was amazing! Very knowledgeable and super willing to listen and do whatever needed to help. Even the nurses treated me with respect/better than other locations I tried prior to coming here."

— Birdeye user review

"Sallie Lively is the best! She really cares about her patients! She takes the time to listen to you and explain things to you so that you understand. She's simply amazing!"

— Loc8NearMe user review (Dec 2025)

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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