Watauga Orthopaedics | Orthopedic Surgery Johnson City ...
Orthopedics & Sports Medicine • Bristol, TN • Since 1950 • 4 (Johnson City, Kingsport, Bristol, Greeneville) locations
About
Watauga Orthopaedics, PLC is a private orthopedic surgery practice serving East Tennessee (Tri-Cities area: Johnson City, Kingsport, Bristol). Founded in 1950 and headquartered in Johnson City, the multi-specialty group offers expert care for hip, knee, shoulder, hand, spine, foot, and ankle conditions. They operate on-site services including physical therapy, PRP therapy, EMGs, and their own MRI imaging. The center runs a walk-in clinic for immediate care and has extended weekday hours (and a Saturday clinic in Johnson City). They emphasize sports medicine leadership and provide access across six offices. Key details: - Locations: 6 offices in TN (including HQ at 2410 Susannah St, Johnson City) - Services: orthopedic surgery, physical therapy, PRP therapy, EMG, MRI - Walk-in care available; extended hours; Saturday clinic (Johnson City) - Founded: 1950; Headquartered in Johnson City, TN - Contact: main phone numbers listed on site - Industry: Medical Practices; Ownership: Private; Status: Active
Clinic Type
Orthopedics & Sports Medicine
Address
JOHNSON CITY ORTHOPAEDICS OFFICE, 2410 Susannah Street, Johnson City, TN 37601; KINGSPORT ORTHOPAEDICS OFFICE, 875 Larry Neil Way, Kingsport, TN 37660; BRISTOL ORTHOPAEDICS OFFICE, 340 Steeles Road, Bristol, TN 37620; GREENEVILLE OFFICE, 1132 Erwin Hwy, Greeneville, TN 37745
Phone
(423) 282-9011
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Opening Hours
M-F: 8 am – 5 pm; Walk-In Clinic: M-F, 8 am – 8 pm; Sat: 8 am – 5 pm; Sun: 1 pm – 5 pm (After Hours Virtual Care Available Through the HURT! App 24/7/365)
Telehealth
Available via HURT! App after hours
Services Offered
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Team
Insurance & Payment
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Languages Spoken
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FAQs
What are the office hours for the Johnson City location?
Appointments M-F: 8 am – 5 pm; Walk-In Clinic M-F, 8 am – 8 pm; Sat 8 am – 5 pm; Sun 1 pm – 5 pm.
Do you offer after-hours virtual care?
Yes, after-hours virtual care is available through the HURT! App 24/7/365.
Where are the clinic locations and addresses?
Johnson City: 2410 Susannah Street, Johnson City, TN 37601; Kingsport: 875 Larry Neil Way, Kingsport, TN 37660; Bristol: 340 Steeles Road, Bristol, TN 37620; Greeneville: 1132 Erwin Hwy, Greeneville, TN 37745.
How can I schedule an appointment online?
Schedule an appointment online via the patient portal link provided: https://wao.radixhealth.com/dash/self/#/.
What services do you provide?
Orthopedic care across hip/knee, shoulder, hand/wrist, spine, foot/ankle; sports medicine; walk-in clinic; pediatric orthopedics.
Awards & Accreditations
What Patients Say
Overall sentiment across review platforms: mixed
- Yahoo Local: 3.0/5.0 (18 reviews)
- Apple Maps/Yelp: 2.7/5.0 (15 reviews)
- Facebook: 98% recommend (1,342 reviews)
Patients praise
- Effective surgical outcomes for back and knee procedures
- Professional, kind, and attentive medical staff and physicians
- Clean, spacious, and welcoming facility environment
- Efficient check-in process and timely care in many instances
Common complaints
- Perceived lack of competence or effective treatment plans in certain cases
- Challenges with administrative, scheduling, and automated communication systems
- Concerns regarding costs and billing for uninsured patients
- Occasional complaints about bedside manner or lack of clear communication
"I cannot say enough good things about this practice! The check in process is smooth, every staff member seems kind, and so efficient."
— LocalityBiz"Needless to say I do not think they are competent enough or willing to look away from there phones to actually help anyone. I left with more answers than what I went in with before."
— LocalityBiz"Dr. Scott MacDonald is a great surgeon. I was very cripple and could barely walk and he rebuilt my back. My life is much improved."
— Yahoo LocalSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Watauga Orthopedics celebrates 75th anniversary — Sep 2, 2025
- Client Spotlight: Watauga Orthopaedics | Radsource — Aug 7, 2025
- Watauga Orthopaedics earns advanced orthopaedic certification — Oct 28, 2025
- April De Troye — Jan 24, 2026
- Ballad Health orthopedic advancement partnership with Campbell Clinic announced | WJHL | Tri-Cities News & Weather — Jun 3, 2026
Information sourced from the clinic's website as of July 11, 2026.
More orthopedics & sports medicine clinics in Bristol
Summary: - Holston Medical Group (HMG) is a multi-specialty healthcare system serving southwest Virginia and northeast Tennessee, with 18 offices. Their services include orthopedics and sports medicine among many other specialties. - For Orthopedics & Sports Medicine specifically, HMG provides evaluation, treatment, and ongoing care for bones, joints, muscles, and athletic injuries, supported by a network of physicians and related services. - The Bristol area location relevant to your query is near Sapling Grove, within HMG’s Bristol (TN/VA) footprint. HMG coordinates with broader services (surgery, diagnostics, physical therapy, and specialty clinics) to support orthopedic outcomes. If you’re looking for a specific provider or appointment near Sapling Grove, Bristol: - Check HMG’s Bristol-area facilities or contact their orthopedics team for availability, procedures, and referral options. - You can also verify current providers, office hours, and services on the Holston Medical Group site or by calling their patient information line.
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