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Ballad Health operates a Family Medicine Clinic in Bristol associated with the Ballad Health system. The Bristol location is part of Ballad Health’s network of care facilities and is likely staffed by Ballad Health Medical Associates providers and family medicine clinicians. The page highlights general Ballad Health leadership, system-wide roles, and recent staffing/news posts, including new clinician hires and updates from Ballad Health’s social/communications feed. If you’re seeking specific details (clinic address, hours, providers at Bristol Exit 7, or appointment options), you may want to visit the Ballad Health Bristol Exit 7 location page or contact Ballad Health directly for the exact clinic listing and schedule.

Clinic Type

Osteopathic Medicine

Address

Family Medicine Bristol at Exit 7, Bristol, VA

Phone

276-466-0584

Email

Paula.Whitehead@balladhealth.org

Opening Hours

Not published — contact the clinic to confirm hours.

Telehealth

Yes (online scheduling for existing patients; virtual urgent care; telehealth options)

Services Offered

  • Family Medicine
  • Primary Care
  • Pediatrics (children and adolescents)
  • Senior care
  • Immunizations
  • Preventive care
  • Annual physicals
  • Wellness/health maintenance
  • Chronic disease management
  • Urgent care referrals
  • Telehealth options
  • Virtual urgent care
  • Online scheduling
  • MyChart patient portal
  • Find-a-doctor
  • Care coordination
  • Referrals to specialists

Technology & Equipment

  • MyChart online portal
  • Telehealth
  • Virtual urgent care
  • Online scheduling

Insurance & Payment

  • most major insurance providers

Languages Spoken

—

FAQs

What services are offered?

Primary care for children, adults and seniors with preventative care, annual physicals, immunizations, and personalized care plans; same-day/next-day appointments for established patients; online scheduling; MyChart portal.

Photos

What Patients Say

Overall sentiment across review platforms: positive

  • Birdeye: 3.8 star rating (19 reviews)
  • Loc8NearMe: Praised by patients (rating not shown in snippet) (Multiple reviews/comments (count not shown in snippet))
  • WebMD (Sallie Lively, NP): 5.0 out of 5 (7 ratings / 2 reviews shown)

Patients praise

  • Friendly, caring, and knowledgeable clinicians (including named providers such as NP Sallie Lively and Dr. Amanda)
  • Respectful, helpful staff (nurses and office staff described as polite and professional)
  • Good patient communication/listening; providers explain clearly and take time; patients feel not rushed
  • Positive overall experience; patients recommend the facility

Common complaints

  • No specific complaints or negative themes were captured in the provided snippets for this clinic location (aside from one Birdeye review mentioning 'rude staff' but the reviewer states it did not match their experience).

"“NP. Charise was amazing! Very knowledgeable and super willing to listen… Even the nurses treated me with respect.”"

— Birdeye review snippet for “Medical Associates at Exit 7”

"“Sallie Lively is the best! She really cares about her patients! She takes the time to listen to you and explain things…”"

— Loc8NearMe “Most Recent Reviews” snippet

"“I had minimal wait time… She listened and addressed all of my concerns… I never feel rushed.”"

— WebMD review snippet for Sallie Lively, NP

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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Bristol, VA·Osteopathic Medicine

Here’s a concise, useful summary based on the page for Southwest Virginia Community Health Systems, Inc. in relation to your query about Bristol Community Health Center Bristol: - The page describes Southwest Virginia Community Health Systems, Inc. as a wellness and fitness/healthcare provider based in Saltville, Virginia, USA. - Services offered include primary care, behavioral health, pediatric care, optometry, and dental services. - Company size: 18 employees; annual revenue ~$13.76 million. - Headquartered in Saltville, VA; two offices listed (Saltville and Meadowview, VA). - Not located in Bristol, nor explicitly connected to Bristol Community Health Center Bristol. The provided information does not indicate Bristol as a location or affiliation. - Contact: information@svchs.com; phone 1-888-531-8354 or 276-496-4492. - Website: svchs.com. If you’re specifically looking for Bristol Community Health Center in Bristol, VA, this page does not confirm an affiliation or location there.

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