Bristol Pediatric Associates | Holston Medical Group
Pediatrics • Bristol, VA • Since 1977
About
Holston Medical Group (HMG) is a physician-owned, multi-specialty medical group serving Northeast Tennessee and Southwest Virginia since 1977. It operates as a regional health partner with over 230 providers, 1,000+ staff, and more than 70 offices, offering primary care and 30+ specialties, including pediatrics. HMG emphasizes a patient-centered approach under its “Family of Care” philosophy and provides extensive services across primary, specialty, urgent care, outpatient centers, and related facilities. Bristol-specific info: HMG has a presence in the Bristol area through its broader network of offices and services, aligning with HMG’s regional pediatrics and family medicine offerings. If you’re seeking Bristol Pediatric Associates within HMG, you’ll likely access HMG’s pediatric care within the Bristol service footprint or nearby HMG offices. For exact Bristol location and contact details, refer to HMG’s offices directory.
Clinic Type
Pediatrics
Address
2323 N. John B Dennis Highway, Kingsport, TN 37660, US
Phone
4233903171
news@myhmg.com
Opening Hours
Not published — contact the clinic to confirm hours.
Services Offered
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Insurance & Payment
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Languages Spoken
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Social Media
Photos








What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye (Dr. Thomas Makres - HMG's Bristol Pediatric Associates): 4.1 out of 5 stars (31 reviews)
- Yelp (Holston Medical Group): 2.1 out of 5 stars (27 reviews)
Patients praise
- Highly praised individual physicians (caring, thorough, attentive)
- Some patients feel their concerns are listened to and addressed adequately
- Generational loyalty with families using the practice for years
- Availability for urgent needs or follow-up calls in some cases
Common complaints
- Long wait times for appointments and at the clinic
- Poor administrative and front-desk communication/rudeness
- Difficulty reaching staff by phone or getting through systems
- Frustration with billing and insurance procedures
- Perceived lack of care, rushed visits, or dismissive attitudes from some providers
- Concerns about office policies and practice management
"The star is for Dr. Hommel and Dr. Hommel alone. She deserves 5 stars... Unfortunately this practice is managed extremely poorly. The doctors are stretched to their limits... Before every appointment I had to wait 45+ minutes."
— LocalityBiz reviewer (Bristol Pediatric Associates)"Dr. Makres is such a blessing to me and my daughter. He puts me at ease being a first time mom, always willing to help... Seriously an angel on earth!"
— Birdeye reviewer (Dr. Thomas Makres)"If I could give no stars I would; customer service is awful, good luck ever getting through to anyone who knows anything. Either you get put on hold and forgot about or someone actually does answer says hello then hangs up."
— LocalityBiz reviewer (HMG Gastroenterology)Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Sponsored Content: HMG Health Matters: Stress and Awareness in Children | WJHL | Tri-Cities News & Weather — Apr 7, 2026
- Holston Medical Group now part of Optum — Aug 11, 2025
- Questions remain as Holston Medical Group joins Optum Health — Aug 11, 2025
- Holston Medical Group offers health care for the community — Oct 2, 2025
- Dr. Jonathan Burress, DO - Cardiologist in Bristol, TN — May 14, 2026
Information sourced from the clinic's website as of July 11, 2026.
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Internal Medicine & Pediatric Associates of Bristol, P.C. is a private primary care medical practice serving adults and children in East Tennessee and Southwest Virginia. Based in Bristol, TN, the practice offers pediatrics, internal medicine, telemedicine, patient resources, and patient education. It operates three offices in Bristol, Tennessee (HQ at 350 Steeles Rd, Ste 2) and provides services through a small team (about 5 employees). Key details: healthcare/primary care focus, pediatric and internal medicine specialties, telemedicine availability, and patient resources. Contact: (423) 844-6700 / (423) 844-6703.
Pediatric Associates, LLC is a locally owned pediatric medical provider in Bristol, CT, serving infants, children, and adolescents since 1948. Services include newborn and infant care exams, sick visits, immunizations, and teen care. The practice operates from 3 offices in Bristol and is open six days a week for convenience. Key contact: 860-589-5230 (also 860-589-5297, 800-222-1222). Website: pediatricassociatesbristol.com. The practice is private, active, and headquartered in Bristol, CT. Notable details: monthly web visits around 945, top country traffic primarily the United States, and a small team (1 employee).
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