Family Medicine Clinic – Bristol at Exit 7
Primary Care • Bristol, VA
Clinic Type
Primary Care
Address
Bristol, VA
Phone
276-466-0584
Paula.Whitehead@balladhealth.org
Opening Hours
Not published — contact the clinic to confirm hours.
Telehealth
Yes; includes virtual urgent care and telehealth services
Emergency Care
Urgent care available; virtual urgent care; after-hours guidance via urgent care
Services Offered
Technology & Equipment
Team
Insurance & Payment
—
Phone scheduling, Online scheduling, MyChart billing, Phone payment, In-person payment
Languages Spoken
—
FAQs
Do you offer same-day appointments for established patients?
Yes, same-day and next-day appointments are available for established patients.
Is online scheduling available?
Yes, online scheduling for existing patients is available.
How to schedule if you’re a new patient?
Call the office to make an appointment.
Social Media
Photos








What Patients Say
Overall sentiment across review platforms: positive
- Birdeye: 3.8/5 (19)
Patients praise
- Professional, knowledgeable, and caring providers
- Friendly and helpful office staff and nurses
- Welcoming and family-oriented atmosphere
- Ability to communicate clearly with patients
Common complaints
- Communication issues with phone availability
- Administrative delays or lack of follow-up on referrals and prescriptions
"Sallie Lively is the best! She really cares about her patients! She takes the time to listen to you and explain things to you so that you understand."
— Loc8NearMe user review"The doctors are great; however, they open at 8 but no one is ever there to answer the phone at 8 - out of office. Same thing with lunch they turn their phones off at least around 11:50 so they can go to lunch at 12."
— USCompanies.net user reviewSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- ETSU Health Family Medicine Bristol recognized as ‘Healthcare Heroes’ | Elizabethton Star — Sep 1, 2025
- ETSU Health welcoming primary care patients in multiple parts of region — Jan 14, 2026
- Confidia Health Institute Welcomes Dr. Andrew Van Scoyk to Bristol Office — Nov 20, 2025
- Bristol Health opening new Collins Road Medical Center | News | bristolpress.com — Sep 3, 2025
- Resident Physician - Primary Care mentorship | Connecticut - ProHealth Physicians Job Opening in Bristol, Connecticut - Crains Detroit — Jun 28, 2026
Information sourced from the clinic's website as of July 11, 2026.
More primary care clinics in Bristol
Hartford HealthCare is a nonprofit hospital and health system based in Hartford, Connecticut. It offers a wide network of care across nearly 500 locations in 185 cities in Connecticut, aiming to provide better, more convenient, and affordable healthcare. Key facts: - Headquarters: Hartford, CT - Network: ~500 locations in Connecticut; 4 office locations listed in Hartford - Services: Hospitals and broader healthcare services (sourced from the industry classification 80, 806; NAICS 62, 622) - Size & funding: ~4,771 employees; about $5.4B annual revenue; $150M in total funding - Contact: socialmedia@hhchealth.org; main phone lines include 877-649-3288 and 1-860-263-4100 If you’re specifically seeking information related to Bristol, CT, Hartford HealthCare is a statewide system headquartered in Hartford with facilities primarily listed in Hartford and surrounding areas; for Bristol-focused care, you may need to search for Hartford HealthCare-affiliated providers or partner hospitals in or near Bristol, CT.
Bristol Health (Bristol Hospital) is a nonprofit health system based in Bristol, CT, founded in 1921. It operates 154 licensed beds across its campus and offers comprehensive services including a 50,000 sq ft surgical center, emergency department, maternity unit, ICU, Beekley Center for Breast Health & Wellness, Sleep Center, Orthopedic and Spine Health, cardiopulmonary rehab, gastroenterology, behavioral health, and advanced diagnostic imaging (CT, MRI, nuclear medicine). The organization emphasizes patient-centered, high-quality care and serves residents of the greater Bristol area. Key details: - Address: 41 Brewster Road, Bristol, CT 06010 (HQ) - Phone: 860-585-3000 - Website: bristolhealth.org - Employees: ~476 - Annual revenue: ~$16.1M - Beds: 154 - Status: Nonprofit, private ownership - Regions: United States (primary), with listed international presence in general scope (note: the location data primarily reflects US operations)
Summary: Southwest Virginia Community Health Systems, Incorporated is a private wellness and primary care organization based in Saltville, Virginia, USA, with additional operations in Meadowview, VA. It offers a range of services including primary care, behavioral health, pediatrics, optometry, and dental care. The company has 18 employees and annual revenue of about $13.76 million. Key leadership includes Chief Financial Officer Benjamin Koslow and Chief Nursing & Quality Officer Christie Hayton. Main contact: information@svchs.com or 1-888-531-8354 / 276-496-4492. Website: svchs.com. Notes relevant to Bristol Community Health Center Bristol: The provided page covers Southwest Virginia Community Health Systems specifically; it does not provide information about Bristol Community Health Center Bristol. If you’re seeking details about Bristol Community Health Center, please share a link or more context for targeted comparison.
Comparing your options?
See other primary care clinics in Bristol, or search the full directory by insurance, ratings, and more.

