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Holston Medical Group (HMG) operates an Urgent Care network across 18 offices in the region, including Bristol, TN. The Bristol location is part of HMG’s broad specialty and primary care system that also offers Family Medicine, Internal Medicine, Orthopaedics, Pediatrics, and more. HMG emphasizes patient-centered urgent care within its integrated healthcare network, with multiple nearby offices in Northeast Tennessee and Southwest Virginia. Key notes relevant to the Bristol Urgent Care query: - HMG has a Bristol location among its 18 U.S. offices. - The organization provides urgent care services alongside extensive specialties and outpatient centers. - Leadership includes Scott Fowler (President & CEO) and other executives, highlighting a coordinated regional healthcare system. - Latest community updates mention recognition as “Best of Bristol,” underscoring local patient engagement and service presence. If you’re specifically seeking details about the Bristol Urgent Care (address, hours, services, or to book an appointment), you may want to visit HMG’s official site and navigate to Urgent Care or the Bristol location page for the most current information.

Clinic Type

Urgent Care

Address

HMG Urgent Care at Bristol, Holston Medical Group

Phone

Not available in provided text

Email

news@myhmg.com

Opening Hours

Monday 8 am – 8 pm; Tuesday 8 am – 8 pm; Wednesday 8 am – 8 pm; Thursday 8 am – 8 pm; Friday 8 am – 8 pm; Saturday 8 am – 6 pm; Sunday 8 am – 4 pm

Telehealth

Not determined

Emergency Care

Not determined

Services Offered

  • Urgent Care
  • Primary Care
  • Specialty Care (as part of Holston Medical Group)

Insurance & Payment

—

Cash, Most major credit cards, Insurance billed plans (as part of HMG network)

Languages Spoken

—

FAQs

What are the Urgent Care hours?

Hours listed: Monday–Friday 8 am–8 pm; Saturday 8 am–6 pm; Sunday 8 am–4 pm.

Do you accept walk-ins?

Not provided in the text.

Is there telehealth available for urgent care?

Not determined in the text.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Yelp (Holston Medical Group): 2.1/5 stars (based on 27 aggregate reviews for the brand) (27 reviews total for the brand across 55 locations)
  • LocalityBiz (HMG Urgent Care at Bristol): Mixed (some 1-star and 5-star reviews present) (N/A)

Patients praise

  • Professional and caring clinical staff once seen
  • Efficient diagnosis and treatment for acute issues
  • Convenience of the patient portal (FollowMyHealth) and online appointment scheduling
  • Generally positive experiences with follow-up care and coordination with specialists

Common complaints

  • Long wait times for appointments and during visits
  • Frustrations with administrative processes, including prescription refills and communication delays
  • Dissatisfaction with the management of chronic pain and provider empathy in some cases
  • Concerns regarding billing or insurance practices

"I believe I received better care here than at my Dr's office. They were very kind and caring."

— LocalityBiz review

"I want to thank and compliment the staff working on September 5, 2023... Yes, it was a long wait but our reward was very good care once in the same room."

— LocalityBiz review

"This medical center has no organization. It took me 3 days of contacting them to get a prescription filled..."

— Yelp review of Holston Medical Group Bristol

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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