Med-Help Urgent Care
Urgent Care • Bristol, CT • Since 1921
About
Summary: - Bristol Hospital (Bristol Health) is a nonprofit, community-focused health system based in Bristol, CT, founded in 1921. - It offers a full range of services: emergency center, a large surgical center, maternity care, ICU, skilled nursing facility (Ingraham Manor), breast health,Sleep Center, orthopedics/spine, cardiac/pulmonary rehab, GI institute, behavioral health, and advanced imaging (CT/PET, MRI, nuclear medicine). - Size and scope: 154 licensed beds, about 476 employees (up 4.4% YoY), annual revenue around $16.1M. Headquarters at 41 Brewster Road, Bristol, CT 06010. - Access/contact: main phone 860.585.3000; website bristolhealth.org. - Additional context: Part of Bristol Health, with operations tied to a broader regional healthcare presence and a mission centered on compassionate care and community wellness. If you’re specifically looking for urgent care details (as per "Med-Help Urgent Care - Bristol Health"), Bristol Health does provide urgent care services through its system, but this page does not list a distinct Urgent Care location or practitioner details. For the most precise urgent care information, consider visiting bristolhealth.org or contacting the main line.
Clinic Type
Urgent Care
Address
539 Farmington Ave, Bristol, CT 06010
Phone
860.585.3000
rminor@bristolhospital.org
Opening Hours
Monday–Friday 8:00 AM–8:00 PM; Saturday 9:00 AM–5:00 PM; Sunday & Holidays 9:00 AM–2:00 PM
Services Offered
Insurance & Payment
Not specified beyond generic acceptance of most major plans
Walk-in, Insurance billed at point of service, Self-pay
Languages Spoken
Pricing
FAQs
What services does Med-Help Urgent Care offer?
Urgent care, routine check-ups, school/sports physicals, and quick care for injuries; no appointment required (walk-ins accepted).
What services are offered at Med-Help Urgent Care?
Routine check-ups, school or sports physicals, and quick care for unexpected injuries like falls, minor fractures, or broken bones. No appointment is required—walk in.
Is there an appointment required for Med-Help Urgent Care?
No appointment is required; walk in when you need us.
Where is Med-Help Urgent Care located?
539 Farmington Ave, Bristol, CT 06010.
What are the hours of operation?
Mon–Fri 8:00 AM–8:00 PM; Sat 9:00 AM–5:00 PM; Sun & Holidays 9:00 AM–2:00 PM.
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Yelp: 3.0 stars (Yelp) (4 reviews)
- Birdeye/Google aggregate: 2.7 stars (40 reviews (Note: This rating applies to the broader Bristol Health Medical Care Center profile, which may include Med-Help but also other services))
Patients praise
- Attentive and professional medical practitioners and nursing staff
- Prompt and efficient care for specific minor injuries or testing (e.g., x-rays, sprains)
- Convenient, accessible location for urgent but non-emergency care
- Kind and compassionate interactions noted in some instances
Common complaints
- Poor administrative and front desk service, including issues with attitudes and helpfulness
- Difficulties with billing, refunds, and insurance processing
- Long wait times and failure to be seen despite appointments
- Concerns regarding facility cleanliness and organization
- Inconsistent quality of care between different practitioners
"Absolutely awful. Receptionists all have attitudes, no one is helpful... there’s boxes and supplies everywhere, it’s dirty."
— LocalityBiz user review"The office is clean and organized. The staff are kind and caring. The doctors are knowledgeable."
— Yelp user review (Veronica M.)"I was diagnosed with a sprained right wrist and given a splint. I was satisfied with my visit. I go to med help whenever I have an emergency or illness and my doctor is not available and always receive this type of care here."
— LocalityBiz user reviewSynthesized from public review platforms as of Jul 10, 2026 — sources: [1][2][3][4].
In the News
- Bristol Health opening new Collins Road Medical Center | News | bristolpress.com — Sep 3, 2025
- New medical center: Bristol Health combines for efficiency | Connecticut Hospital Association | CHA — Oct 13, 2025
- Bristol Hospital CEO counts on UConn Health merger to preserve mission — Dec 27, 2025
- Bristol Dental School Expands Urgent Care Access, Easing NHS Pressure On Patients - Dailytoothcare.com — Mar 24, 2026
- Health and care partners urge communities to Stay Well This Winter as Cold Weather arrives - BNSSG Healthier Together — Nov 19, 2025
Information sourced from the clinic's website as of July 10, 2026.
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