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Ballad Health operates urgent care clinics as part of its comprehensive care network in Tennessee and Virginia. The Bristol location (Urgent Care Clinic – Bristol) is one of their outpatient facilities serving the region, offering walk-in care for non-emergency medical needs, and is part of Ballad Health’s system that includes hospitals, primary care, orthopedics, and surgical services. If you’re seeking details such as hours, services, or how to book, check Ballad Health’s Bristol urgent care page or contact local Ballad Health Medical Associates in Bristol.

Clinic Type

Urgent Care

Address

Urgent Care Clinic – Bristol, West State, Sullivan County, Bristol, TN

Phone

+18338225523

Email

Paula.Whitehead@balladhealth.org

Opening Hours

Mon–Fri 8:00 a.m.–7:30 p.m.; Sat 8:00 a.m.–5:30 p.m.; Sun 10:00 a.m.–5:30 p.m.

Telehealth

Available (Online Quick Care, Virtual Urgent Care)

Emergency Care

ER: open 24/7 for life-threatening emergencies

Services Offered

  • Urgent care for non-life-threatening illnesses and injuries
  • Onsite testing (flu, RSV, COVID-19, strep, pregnancy)
  • Walk-in clinic
  • Extended weekday and weekend hours
  • Sports and school physicals (flat fee $50)
  • Onsite imaging (X-ray)
  • Telehealth options (Online Quick Care, Virtual Urgent Care)
  • COVID-19 testing at location

Technology & Equipment

  • Onsite imaging (X-ray)
  • Online scheduling
  • Telehealth platforms (Online Quick Care, Virtual Urgent Care)

Insurance & Payment

—

Copays (urgent care vs ER) - typically lower than ER copays, Walk-in clinic, Urgent care copayment, No costly ER fees, Flat fee for sports/school physicals $50

Languages Spoken

—

Pricing

  • Sports physicals flat fee $50

FAQs

When are the Bristol urgent care hours?

Monday through Friday, 8 a.m. to 7:30 p.m.; Saturday, 8 a.m. to 5:30 p.m.; Sunday, 10 a.m. to 5:30 p.m.

Photos

What Patients Say

Overall sentiment across review platforms: mixed

  • Healthgrades: No specific ratings found for this location specifically on major review sites (0 reviews mentioned on referenced site)

Patients praise

  • Convenience for non-life-threatening conditions
  • Extended hours including weekends
  • Online scheduling and telehealth options available

Common complaints

  • Billing and collections issues
  • Difficulty receiving bills before they are sent to collections
  • Customer service complaints regarding billing errors

"I never received a bill for services rendered. Then 9 months later I received a call from a debt collector."

— Better Business Bureau complaint regarding Ballad Health billing practices

Synthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].

Information sourced from the clinic's website as of July 11, 2026.

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