Brockton Regional Kidney Center - Innovative Renal Care
Dialysis • Brockton, MA
About
Summary: The page describes Innovative Renal Care (IRC), a private Hospitals and Health Care company headquartered in Franklin, Tennessee. Formerly American Renal Associates, IRC is a national leader in kidney care, partnering with nephrologists and health systems to treat chronic kidney disease and end-stage renal disease. Through joint ventures and a collaborative model, IRC supports local care teams with tools, technology, and resources to improve clinical outcomes and patient experience. The company has 3 U.S. offices, a workforce of about 437 employees, and operates under the slogan “Delivering More Tomorrows.” Contact options include a general phone line and related LinkedIn presence. There is no specific mention of Brockton Regional Kidney Center or Brockton location on this page.
Clinic Type
Dialysis
Address
Brockton Regional Kidney Center
Phone
(508) 427-5329
VOE@innovativerenal.com
Opening Hours
Monday – Saturday: 5:30 am – 4:00 pm; Sunday: Closed
Emergency Care
Dial 911 for emergencies
Services Offered
Technology & Equipment
Insurance & Payment
—
Not specified
Languages Spoken
—
FAQs
What are the center’s hours?
Sunday: Closed; Monday – Saturday: 5:30 am – 4:00 pm.
How can I request an appointment?
Request Dialysis Treatment at Brockton Regional Kidney Center via the center’s contact options (the page notes a form but indicates confidentiality issues; for secure inquiries, contact the clinic directly).
Awards & Accreditations
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Centers for Medicare & Medicaid Services (CMS): 5 out of 5 stars (historically based on CMS data) (Data based on patient experience surveys; specific numeric count of public reviews not available)
- Indeed: Mixed/Negative (employee-focused) (336 reviews)
Patients praise
- Facility has historically received high ratings (5-star status) from Medicare/CMS quality assessments
- Provides a range of services including in-center hemodialysis, peritoneal dialysis, and home dialysis training
- Clinical performance in specific areas such as patient survival is reported as better than expected
Common complaints
- Low patient satisfaction scores in surveys regarding staff communication and care perception compared to state/national averages
- Employee reports of toxic work environments and high turnover under current management
- Concerns regarding staff accountability and management practices
"Toxic, hostile environment. ... This company doesn’t hold staff accountable."
— Indeed employee review"Patients who reported that kidney doctors “always” communicated well and cared for them as a person (23% vs 67% nationwide)."
— HealthcareComps/CMS Patient Survey DataSynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- Lincolnwood Partners with Innovative Renal Care for Onsite Dialysis — Aug 12, 2025
- Innovative Renal Care and Quanta™ Ink Strategic U.S. Dialysis Deal — Sep 3, 2025
- New Partnership Expands Access to Home Dialysis — Jul 16, 2025
- Brockton neighbors dig out elderly woman snowed in to help her make medical appointment - Boston News, Weather, Sports | WHDH 7News — Feb 25, 2026
- Innovative Renal Care Press Releases & News - PR.com — Aug 12, 2025
Information sourced from the clinic's website as of July 11, 2026.
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