Brockton Neighborhood Health Center: BNHC
Primary Care • Brockton, MA • Since 1992 • Multiple locations in Brockton (Main site, Pediatrics at Pleasant St., Manley St. Shelter Clinic, Mobile services) locations
About
BNHC (Brockton Neighborhood Health Center) is a nonprofit, patient-centered health care provider founded in 1992 and based in Brockton, MA. It operates as a patient-centered medical home offering comprehensive primary care and support services (including housing and insurance aid) with a focus on accessibility, language and cultural responsiveness. BNHC has 160 employees, annual revenue around $16.2 million, and total funding approximately $1.15 million (notably a $1.0M grant from HRSA in 2024 and a $147k grant in 2022). It maintains four offices nationwide, with its headquarters at 63 Main Street, Brockton, MA 02301.
Clinic Type
Primary Care
Address
63 Main St (Adult Medicine, Dental, Eye Services, Pharmacy); Pediatrics at 158 Pleasant St; Manley St. Shelter Clinic 124 Manley St.
Phone
(508) 559-6699
IntakeDept@BNHC.org
Opening Hours
Not specified on page
Website
Telehealth
Yes (patients can reach BNHC via telehealth).
Emergency Care
BNHC offers emergency services and mentions OB/GYN/Clinic services; specific 24/7 emergency contact not provided in excerpt
Services Offered
Team
Insurance & Payment
—
Languages Spoken
Current Offers
Accepting new Adult patients
FAQs
Is BNHC accepting new patients?
Yes; BNHC is accepting new adult patients and can schedule an initial appointment within days.
Is BNHC taking new patients?
BNHC is accepting new Adult patients and can make your initial appointment within days. Call the Switchboard at (508) 559-6699 to request an appointment.
How do I make an appointment or access MyChart?
You can make appointments and access MyChart Patient Portal to reach your health care team, request refills, and view records.
What is the main contact number?
The BNHC Switchboard number is (508) 559-6699.
Commitments
Social Media
Photos
What Patients Say
Overall sentiment across review platforms: mixed
- Birdeye: 3.9/5 stars (15 reviews (Birdeye))
- Medicare.gov: 2.2/5 stars
Patients praise
- Appreciation for certain individual healthcare providers and dentists
- Positive experiences with helpful and kind staff members in some departments
- Valued as a resource for the diverse community and for offering accessible care
Common complaints
- Rudeness and unprofessional behavior from administrative staff and receptionists
- Long wait times and scheduling/appointment difficulties
- Concerns regarding patient privacy and HIPAA violations during triage
- Perceived lack of care and empathy from some medical staff
- Dissatisfaction with communication and follow-up on test results or medical procedures
"A health center should be a place of care, respect, and professionalism—but here, patients are too often met with rudeness, arrogance, and a lack of basic courtesy."
— LocalityBiz reviewer"Some of the staff is nice and does whatever they can to help but it hardly makes up for all the terrible experiences you have to go through to find them."
— A-Better-Place.com reviewer"The healthcare providers at BNHC... are praised for their immeasurable kindness, humble intelligence, and exceptional care."
— Loc8NearMe review summarySynthesized from public review platforms as of Jul 11, 2026 — sources: [1][2][3][4].
In the News
- HRSA Awards Community Health Quality Recognition Badges to 27 MA Federally Qualified Health Centers - Massachusetts League of Community Health Centers — Aug 25, 2025
- Brockton Hospital cuts jobs, services amid 'financial pressures' — Aug 14, 2025
- Mayor Rodrigues Introduces Brockton’s New Commissioner of Health and Human Services, Ms. Wadezah McCullough - City of Brockton — Apr 13, 2026
- Brockton Community Justice Support Center Hosts Open House to introduce services and resources | Mass.gov — Oct 14, 2025
- Health centers eye potential impacts of federal cuts – The Bay State Banner — Aug 13, 2025
Information sourced from the clinic's website as of July 11, 2026.
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